# Pet Cloud vs Empathy

The clearest difference is monetization model: Empathy at free against Pet Cloud's free with in-app purchases. Pet Cloud's advantage is ratings volume (9.8K vs 24). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Pet Cloud against 4.8 for Empathy. That said, the two scores are not equally well evidenced: Pet Cloud has 9.8K ratings behind it against 24, so its average is the more settled of the two.

Pet Cloud ships an update weekly, Empathy every 6 days. The most recent releases landed on September 26, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | Pet Cloud | Empathy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (9.8K ratings)](https://appshunter.io/ios/app/pet-cloud/id1278520013/reviews) | [4.8 (24 ratings)](https://appshunter.io/ios/app/empathy-leave-support/id6744443217/reviews) |
| Number of ratings | **9.8K** | 24 |
| Positive reviews | 28.1% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Weekly | **Every 6 days** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 100 MB | 63 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 17+ | 12+ |
| Developer | [Figo Pet Insurance](https://appshunter.io/developer/1002677456) | [Empathy](https://appshunter.io/developer/1536395194) |

## What reviewers say

### Pet Cloud

[App page](https://appshunter.io/ios/app/pet-cloud/id1278520013)

Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.

**Highlights:** Organized pet records and documents, Customizable reminders for appointments, Connect with local pet owners, Discover pet-friendly services, Integrated pet insurance management, 24/7 live vet access

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to submit claims
- 👍 User-friendly app
- 🤖 Helpful live vet chat
- 💰 Quick reimbursements

**What reviewers complain about**

- 🐛 Buggy and crashes frequently
- 🤖 Unreliable AI chat feature
- 🤖 Impersonal live vet chat
- 📱 Poor app performance and UX
- 💳 Misleading insurance coverage

**Reported bugs**

- Login and authentication issues
- Notifications and achievement sections not loading
- Vet chat feature frequently crashing
- Inconsistent app behavior across devices

**Requested features**

- Ability to archive vet chat sessions
- Better support for landscape mode and external keyboards
- Improved notification system for claims and policy updates
- More transparency in insurance coverage and claim decisions


### Empathy

[App page](https://appshunter.io/ios/app/empathy-leave-support/id6744443217)

This app provides support for employees navigating disability leave. It offers daily routines, well-being exercises, and personalized return-to-work plans. Users can track moods, medications, and baby care, with on-demand chat support and resources to clarify the leave process.

**Highlights:** Daily routines and boosts, Guided meditations and affirmations, Personalized return-to-work checklist, Mood, symptom, and medication tracking, Baby care logging, Medication reminders, On-demand chat support, Leave process clarification

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Pet Cloud free?

Pet Cloud is free to download, with no in-app purchases.

### Is Empathy free?

Empathy is free to download, with no in-app purchases.

### Which has better reviews, Pet Cloud or Empathy?

Pet Cloud and Empathy are both rated 4.8 out of 5 on the App Store, from 9.8K and 24 ratings respectively.

### Do Pet Cloud or Empathy have ads?

Neither Pet Cloud nor Empathy shows ads.

### Which is updated more often, Pet Cloud or Empathy?

Pet Cloud ships an update weekly, and Empathy every 6 days. Most recently, Pet Cloud was updated on September 26, 2026 and Empathy on September 10, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*