# 311 Montréal vs JGH Users Guide

The clearest difference is rating: JGH Users Guide at 5.0 against 311 Montréal's 1.5. JGH Users Guide also leads on iOS requirement (11.0 vs 13.0). 311 Montréal's advantage is review sentiment (15% vs 0%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

JGH Users Guide holds the better App Store score, 5.0 against 1.5. Both are backed by a comparable volume of ratings — 2 and 2 respectively. Written reviews complicate that: 15% of 311 Montréal's written reviews are positive against 0% of JGH Users Guide's, so the app with the better star average is not the one people write more warmly about.

311 Montréal ships an update every 5 months, JGH Users Guide every 6 months. Both last shipped on November 3, 2026.

## The numbers

| Metric | 311 Montréal | JGH Users Guide |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.5 (2 ratings)](https://appshunter.io/ios/app/311-montreal/id1280592582/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/jgh-users-guide/id1611968487/reviews)** |
| Number of ratings | 2 | 2 |
| Positive reviews | **14.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 months** | Every 6 months |
| Monetization | Free | Free |
| Size | 34 MB | 32 MB |
| Requires iOS | 13.0 | **11.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Ville de Montreal](https://appshunter.io/developer/657783045) | [Hopital Gnral Juif Sir Mortimer B. Davis](https://appshunter.io/developer/1611968489) |

## What reviewers say

### 311 Montréal

[App page](https://appshunter.io/ios/app/311-montreal/id1280592582)

This official city application allows residents to report various issues directly to the municipality. Users can track snow removal, find parking, and receive important alerts about city services. Create an account to access personalized services and stay informed about your neighborhood.

**Highlights:** Report city issues, Snow removal maps, Incentive parking information, Vehicle location saving, Service alerts and notifications, Account creation for personalized services

**Features:** Vision Pro support

**In-app purchases:** none


### JGH Users Guide

[App page](https://appshunter.io/ios/app/jgh-users-guide/id1611968487)

Navigate the hospital with ease using step-by-step directions and access essential patient information digitally. This app helps you find your way, understand your rights, and provide feedback on your experience.

**Highlights:** Step-by-step hospital navigation, Digital access to patient rights, User committee information, Anonymous user satisfaction surveys, Contact information for user committee

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is 311 Montréal free?

311 Montréal is free to download, with no in-app purchases.

### Is JGH Users Guide free?

JGH Users Guide is free to download, with no in-app purchases.

### Which has better reviews, 311 Montréal or JGH Users Guide?

JGH Users Guide is rated higher. 311 Montréal averages 1.5 out of 5 from 2 ratings, while JGH Users Guide averages 5.0 from 2 ratings.

### Do 311 Montréal or JGH Users Guide have ads?

Neither 311 Montréal nor JGH Users Guide shows ads.

### Which is updated more often, 311 Montréal or JGH Users Guide?

311 Montréal ships an update every 5 months, and JGH Users Guide every 6 months. Most recently, 311 Montréal was updated on November 3, 2026 and JGH Users Guide on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*