# SmartRent vs Sapphire Connect

The clearest difference is rating: SmartRent at 4.7 against Sapphire Connect's 1.0. SmartRent also leads on ratings volume (123K vs 4) and chart position (#202 vs unranked). Sapphire Connect's advantage is update cadence (fortnightly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SmartRent holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: SmartRent has 123K ratings behind it against 4, so its average is the more settled of the two.

SmartRent ships an update monthly, Sapphire Connect fortnightly. The most recent releases landed on November 9, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | SmartRent | Sapphire Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (123K ratings)](https://appshunter.io/ios/app/smartrent/id1280670682/reviews)** | [1.0 (4 ratings)](https://appshunter.io/ios/app/sapphire-connect/id6790974296/reviews) |
| Number of ratings | **123K** | 4 |
| Positive reviews | 14.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Fortnightly** |
| Monetization | Free | Free |
| Best chart rank | **#202** | — |
| Size | 124 MB | 33 MB |
| Requires iOS | **15.0** | 15.5 |
| Devices | **iPhone, iPad, iPod, Apple Watch** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Smartrent.com, LLC](https://appshunter.io/developer/1280670681) | [Sapphire Connected Communities](https://appshunter.io/developer/6790974298) |

## What reviewers say

### SmartRent

[App page](https://appshunter.io/ios/app/smartrent/id1280670682)

**Currently charting:** #202 Top Free · Lifestyle (US App Store)

Control your home remotely with this app. Manage door locks, thermostats, and create custom schedules for energy savings. Grant temporary access codes and automate routines for ultimate convenience.

**Highlights:** Remote lock/unlock and thermostat control, Custom thermostat schedules, Time-bound access codes, Home automation routines, Voice command integration, Leak alerts, Activity logs

**Features:** macOS Compatibility, Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient door lock control
- 👍 Good customer service

**What reviewers complain about**

- 🐛 Thermostat issues (inaccurate readings, random on/off)
- 🐛 Unreliable door lock status
- 🐛 Frequent app crashes and disconnections
- ⚠️ Forced installation by apartment complex
- ⏱️ Slow app response times

**Reported bugs**

- Thermostat not syncing with app
- Door lock showing wrong status
- App logging users out randomly

**Requested features**

- Integration with Apple Watch and HomeKit
- Ability to set custom lock codes
- Improved automation and scheduling options


### Sapphire Connect

[App page](https://appshunter.io/ios/app/sapphire-connect/id6790974296)

This app provides residents and property staff with a unified platform to manage smart devices within apartment communities. Residents can control smart locks, thermostats, and garage access, while staff can oversee properties and residents through a single dashboard. It facilitates community messaging and support.

**Highlights:** Smart lock access control, Thermostat management, Garage and camera access, Community messaging, Support ticket system, Property staff dashboard

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is SmartRent free?

SmartRent is free to download, with no in-app purchases.

### Is Sapphire Connect free?

Sapphire Connect is free to download, with no in-app purchases.

### Which has better reviews, SmartRent or Sapphire Connect?

SmartRent is rated higher. SmartRent averages 4.7 out of 5 from 123K ratings, while Sapphire Connect averages 1.0 from 4 ratings.

### Do SmartRent or Sapphire Connect have ads?

Neither SmartRent nor Sapphire Connect shows ads.

### Which is updated more often, SmartRent or Sapphire Connect?

SmartRent ships an update monthly, and Sapphire Connect fortnightly. Most recently, SmartRent was updated on November 9, 2026 and Sapphire Connect on October 31, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*