# TomTicket vs KHelpDesk

The clearest difference is review sentiment: KHelpDesk at 50% against TomTicket's 0%. KHelpDesk also leads on iOS requirement (11.0 vs 15.6). TomTicket's advantage is update cadence (every 3 weeks vs every 37 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TomTicket ships an update every 3 weeks, KHelpDesk every 37 months. Both last shipped on November 3, 2026.

## The numbers

| Metric | TomTicket | KHelpDesk |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 37 months |
| Monetization | Free | Free |
| Size | 43 MB | 34 MB |
| Requires iOS | 15.6 | **11.0** |
| Devices | iPhone, iPad, iPod | **iPhone, iPad, iPod, Mac** |
| Age rating | 4+ | 12+ |
| Developer | [TomTicket Software LTDA](https://appshunter.io/developer/1078043313) | [KHELPDESK TECHNOLOGY LTDA](https://appshunter.io/developer/1346693189) |

## What reviewers say

### TomTicket

[App page](https://appshunter.io/ios/app/tomticket-meu-suporte/id1280977901)

This tool allows customers of TomTicket users to create and track support requests. It also provides access to a knowledge base for resolving common questions and issues.

**Highlights:** Create support tickets, Track ticket status, Access knowledge base, Resolve customer issues, View support history

**Features:** macOS Compatibility

**In-app purchases:** none


### KHelpDesk

[App page](https://appshunter.io/ios/app/khelpdesk/id1476358356)

This app allows for secure, fast, and easy remote access to computers. Control desktops, provide support to others, and manage unattended machines as if you were physically present. It offers intuitive controls and robust security features for seamless remote management.

**Highlights:** Remote computer control, Client support, Access office desktop, Unattended computer administration, Firewall/proxy traversal, Intuitive touch gestures, Full keyboard functionality, Multi-monitor support

**In-app purchases:** none


## Frequently asked questions

### Is TomTicket free?

TomTicket is free to download, with no in-app purchases.

### Is KHelpDesk free?

KHelpDesk is free to download, with no in-app purchases.

### Do TomTicket or KHelpDesk have ads?

Neither TomTicket nor KHelpDesk shows ads.

### Which is updated more often, TomTicket or KHelpDesk?

TomTicket ships an update every 3 weeks, and KHelpDesk every 37 months. Most recently, TomTicket was updated on November 3, 2026 and KHelpDesk on November 3, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*