# TomTicket vs AtecSoftWeb

The clearest difference is update cadence: TomTicket at every 3 weeks against AtecSoftWeb's every 5 months. AtecSoftWeb's advantage is iOS requirement (11.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TomTicket ships an update every 3 weeks, AtecSoftWeb every 5 months. The most recent releases landed on June 10, 2026 and January 30, 2026 respectively.

## The numbers

| Metric | TomTicket | AtecSoftWeb |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 5 months |
| Monetization | Free | — |
| Size | 43 MB | 36 MB |
| Requires iOS | 15.6 | **11.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [TomTicket Software LTDA](https://appshunter.io/developer/1078043313) | [Antonio Pizzaia](https://appshunter.io/developer/1623414756) |

## What reviewers say

### TomTicket

[App page](https://appshunter.io/ios/app/tomticket-meu-suporte/id1280977901)

This tool allows customers of TomTicket users to create and track support requests. It also provides access to a knowledge base for resolving common questions and issues.

**Highlights:** Create support tickets, Track ticket status, Access knowledge base, Resolve customer issues, View support history

**Features:** macOS Compatibility

**In-app purchases:** none


### AtecSoftWeb

[App page](https://appshunter.io/ios/app/atecsoftweb/id1624030413)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is TomTicket free?

TomTicket is free to download, with no in-app purchases.

### Is AtecSoftWeb free?

AtecSoftWeb is free to download, with no in-app purchases.

### Do TomTicket or AtecSoftWeb have ads?

Neither TomTicket nor AtecSoftWeb shows ads.

### Which is updated more often, TomTicket or AtecSoftWeb?

TomTicket ships an update every 3 weeks, and AtecSoftWeb every 5 months. Most recently, TomTicket was updated on June 10, 2026 and AtecSoftWeb on January 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*