# IT Glue vs NinjaOne Mobile

The clearest difference is rating: NinjaOne Mobile at 2.6 against IT Glue's 1.9. NinjaOne Mobile also leads on monetization model (free vs subscription) and review sentiment (22% vs 6%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NinjaOne Mobile holds the better App Store score, 2.6 against 1.9. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 6% of IT Glue's written reviews are positive against 22% of NinjaOne Mobile's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on July 23, 2026 and September 18, 2026 respectively.

## The numbers

| Metric | IT Glue | NinjaOne Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.9 (7 ratings)](https://appshunter.io/ios/app/it-glue/id1281698600/reviews) | **[2.6 (73 ratings)](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607/reviews)** |
| Number of ratings | 7 | **73** |
| Positive reviews | 5.6% of reviews | **21.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Subscription | **Free** |
| Size | 28 MB | 38 MB |
| Requires iOS | **15.1** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Kaseya International Limited](https://appshunter.io/developer/354566867) | [NinjaRMM LLC](https://appshunter.io/developer/1416138606) |

## What reviewers say

### IT Glue

[App page](https://appshunter.io/ios/app/it-glue/id1281698600)

Access and manage your IT documentation platform from anywhere. Streamline workflows, quickly find assets with enhanced scanning, and securely view sensitive information like passwords and configurations on your mobile device.

**Highlights:** Pinned assets for quick access, Improved barcode and QR scanning, Simplified photo and file uploads, View and edit passwords and configurations, Native mobile functionality integration, Secure sign-in with MFA/SSO, OTP generation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Web app is great
- 👍 Redesigned interface looks better
- 👍 New update is great (2.0)
- 👍 Mobile app works quite well (tunermaniac-3)

**What reviewers complain about**

- 🐛 App is unresponsive and slow
- 🐛 Navigation is difficult and broken
- 🐛 Login issues (MFA, FaceID, TouchID)
- 🐛 App frequently logs out
- 🐛 Interface glitches and doesn't align

**Reported bugs**

- Login issues with MFA/TFA
- Face ID/Touch ID not working or forgetting settings
- App logs out frequently and immediately
- Photos not working when adding to documentation
- Cannot view or edit documents

**Requested features**

- iPad version needed
- More data entry and photo gathering on mobile
- Add documents section to the app
- Remember subdomain and email at login
- Keep session active with PIN/FaceID unlock


### NinjaOne Mobile

[App page](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607)

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

**Highlights:** Unified IT management, Remote end-user support, Centralized workflows, Single pane of glass interface, Manage from anywhere

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)

**What reviewers complain about**

- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)

**Reported bugs**

- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work

**Requested features**

- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)


## Frequently asked questions

### Is IT Glue free?

IT Glue is free to download, with no in-app purchases.

### Is NinjaOne Mobile free?

NinjaOne Mobile is free to download, with no in-app purchases.

### Which has better reviews, IT Glue or NinjaOne Mobile?

NinjaOne Mobile is rated higher. IT Glue averages 1.9 out of 5 from 7 ratings, while NinjaOne Mobile averages 2.6 from 73 ratings.

### Do IT Glue or NinjaOne Mobile have ads?

Neither IT Glue nor NinjaOne Mobile shows ads.

### Which is updated more often, IT Glue or NinjaOne Mobile?

IT Glue ships an update every 2 months, and NinjaOne Mobile every 2 months. Most recently, IT Glue was updated on July 23, 2026 and NinjaOne Mobile on September 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*