# IT Glue vs Quest™ by Sourcepass

The clearest difference is review sentiment: Quest™ by Sourcepass at 100% against IT Glue's 7%. Quest™ by Sourcepass also leads on rating (4.6 vs 2.1) and monetization model (free vs subscription). IT Glue's advantage is iOS requirement (15.1 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Quest™ by Sourcepass holds the better App Store score, 4.6 against 2.1. Both are backed by a comparable volume of ratings — 9 and 19 respectively. Written reviews point the same way: 7% of IT Glue's written reviews are positive against 100% of Quest™ by Sourcepass's.

IT Glue ships an update every 2 months, Quest™ by Sourcepass monthly. Both last shipped on October 24, 2026.

## The numbers

| Metric | IT Glue | Quest™ by Sourcepass |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (9 ratings)](https://appshunter.io/ios/app/it-glue/id1281698600/reviews) | **[4.6 (19 ratings)](https://appshunter.io/ios/app/quest-by-sourcepass/id6460978331/reviews)** |
| Number of ratings | 9 | **19** |
| Positive reviews | 6.8% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Subscription | **Free** |
| Size | 28 MB | 69 MB |
| Requires iOS | **15.1** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Kaseya International Limited](https://appshunter.io/developer/354566867) | [Brittany Magnus](https://appshunter.io/developer/1702222807) |

## What reviewers say

### IT Glue

[App page](https://appshunter.io/ios/app/it-glue/id1281698600)

Access and manage your IT documentation platform from anywhere. Streamline workflows, quickly find assets with enhanced scanning, and securely view sensitive information like passwords and configurations on your mobile device.

**Highlights:** Pinned assets for quick access, Improved barcode and QR scanning, Simplified photo and file uploads, View and edit passwords and configurations, Native mobile functionality integration, Secure sign-in with MFA/SSO, OTP generation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Web app is great
- 👍 Redesigned interface looks better
- 👍 New update is great (2.0)
- 👍 Mobile app works quite well (tunermaniac-3)

**What reviewers complain about**

- 🐛 App is unresponsive and slow
- 🐛 Navigation is difficult and broken
- 🐛 Login issues (MFA, FaceID, TouchID)
- 🐛 App frequently logs out
- 🐛 Interface glitches and doesn't align

**Reported bugs**

- Login issues with MFA/TFA
- Face ID/Touch ID not working or forgetting settings
- App logs out frequently and immediately
- Photos not working when adding to documentation
- Cannot view or edit documents

**Requested features**

- iPad version needed
- More data entry and photo gathering on mobile
- Add documents section to the app
- Remember subdomain and email at login
- Keep session active with PIN/FaceID unlock


### Quest™ by Sourcepass

[App page](https://appshunter.io/ios/app/quest-by-sourcepass/id6460978331)

Streamline your IT support experience by submitting and tracking support tickets. Access a knowledge base with customized topics and guided walkthroughs to resolve issues efficiently. Communicate directly with your technician for real-time updates.

**Highlights:** Submit IT support tickets, Monitor ticket status, Message technicians directly, Access customized knowledge base, Guided issue resolution walkthroughs

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is IT Glue free?

IT Glue is free to download, with no in-app purchases.

### Is Quest™ by Sourcepass free?

Quest™ by Sourcepass is free to download, with no in-app purchases.

### Which has better reviews, IT Glue or Quest™ by Sourcepass?

Quest™ by Sourcepass is rated higher. IT Glue averages 2.1 out of 5 from 9 ratings, while Quest™ by Sourcepass averages 4.6 from 19 ratings.

### Do IT Glue or Quest™ by Sourcepass have ads?

Neither IT Glue nor Quest™ by Sourcepass shows ads.

### Which is updated more often, IT Glue or Quest™ by Sourcepass?

IT Glue ships an update every 2 months, and Quest™ by Sourcepass monthly. Most recently, IT Glue was updated on October 24, 2026 and Quest™ by Sourcepass on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*