# The Shop Workspace vs HelpIT

The clearest difference is price: The Shop Workspace at Free against HelpIT's $19.99. The Shop Workspace also leads on in-app purchases (none vs 2) and ratings volume (3 vs 1). HelpIT's advantage is update cadence (every 2 days vs every 9 months). On rating, ads, device support and iOS requirement there is nothing between them.

The Shop Workspace is free to download; HelpIT costs $19.99 up front. HelpIT sells 2 in-app purchases, starting at $19.99 per month. The Shop Workspace asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 5.0 for The Shop Workspace against 5.0 for HelpIT. Both are backed by a comparable volume of ratings — 3 and 1 respectively.

The Shop Workspace ships an update every 9 months, HelpIT every 2 days. The most recent releases landed on November 3, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | The Shop Workspace | HelpIT |
| --- | --- | --- |
| Price | **Free** | $19.99 |
| Rating | [5.0 (3 ratings)](https://appshunter.io/ios/app/the-shop-workspace/id1282312340/reviews) | [5.0 (1 ratings)](https://appshunter.io/ios/app/helpit-it-support/id6759510062/reviews) |
| Number of ratings | **3** | 1 |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 9 months | **Every 2 days** |
| Monetization | **Free** | Subscription |
| Size | 153 MB | 82 MB |
| Requires iOS | **15.6** | 16.4 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [The Domain Companies LLC](https://appshunter.io/developer/1472024392) | [HelpIT, INC](https://appshunter.io/developer/1623644556) |

## What reviewers say

### The Shop Workspace

[App page](https://appshunter.io/ios/app/the-shop-workspace/id1282312340)

Connect with a professional community, book shared spaces, and manage your account. Stay updated on events and member perks. Access your profile, invoices, and payment history.

**Highlights:** Discussion feed for sharing ideas and updates, Member and skill search, Private and group messaging, Conference room booking, Account and invoice management, Professional profile updates

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


### HelpIT

[App page](https://appshunter.io/ios/app/helpit-it-support/id6759510062)

Access instant AI-powered tech troubleshooting or book certified technicians for on-site support. Manage appointments, communicate with technicians, and ensure secure identity verification for all services.

**Highlights:** AI diagnostic troubleshooting, On-site technician booking, Live chat with technicians, Service booking for various tech issues, Appointment management, Secure technician identity verification

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| HelpIT Monthly Membership | $19.99 | per month |
| HelpIT Annual Membership | $199.99 | per year |


## Frequently asked questions

### Is The Shop Workspace free?

The Shop Workspace is free to download, with no in-app purchases.

### Is HelpIT free?

HelpIT costs $19.99, and also offers in-app purchases.

### Which has better reviews, The Shop Workspace or HelpIT?

The Shop Workspace and HelpIT are both rated 5.0 out of 5 on the App Store, from 3 and 1 ratings respectively.

### Do The Shop Workspace or HelpIT have ads?

Neither The Shop Workspace nor HelpIT shows ads.

### Which is updated more often, The Shop Workspace or HelpIT?

The Shop Workspace ships an update every 9 months, and HelpIT every 2 days. Most recently, The Shop Workspace was updated on November 3, 2026 and HelpIT on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*