# Surest vs Optum

Surest and Optum are too close to call on the numbers: across 10 compared parameters — price, rating, review sentiment and ratings volume among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Surest holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 6.5K and 13K respectively. Written reviews complicate that: 14% of Surest's written reviews are positive against 16% of Optum's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on October 17, 2026.

## The numbers

| Metric | Surest | Optum |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (6.5K ratings)](https://appshunter.io/ios/app/surest/id1283152937/reviews)** | [4.4 (13K ratings)](https://appshunter.io/ios/app/optum/id6504930082/reviews) |
| Number of ratings | 6.5K | **13K** |
| Positive reviews | 14.2% of reviews | **16.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Free | Free |
| Size | 94 MB | 187 MB |
| Requires iOS | 16.6 | 16.6 |
| Devices | iPhone | iPhone |
| Age rating | 12+ | 17+ |
| Developer | [Bind Benefits, Inc](https://appshunter.io/developer/1283152936) | [Optum Inc.](https://appshunter.io/developer/1133706680) |

## What reviewers say

### Surest

[App page](https://appshunter.io/ios/app/surest/id1283152937)

Compare prices for doctors and health services to find savings. View copays in advance, access your digital ID card, and track claims. This plan offers no deductible and access to a broad national network.

**Highlights:** Compare doctor and service prices, See clear copays in advance, Access digital ID card, View current claims information, No deductible, Access UnitedHealthcare network

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Clear, affordable
- 🚀 Intuitive health insurance
- 🚀 Easy to use
- 🚀 Helpful and intuitive
- 🚀 Great info on provider cost

**What reviewers complain about**

- 🐛 Freezes and incorrect copay
- 🐛 Inaccurate information
- 🐛 Glitchy
- 🐛 Crashes and freezes
- 🐛 Doesn't work for iOS 26

**Reported bugs**

- Login screen freezes
- App crashes on launch
- Incompatible with iOS 26
- Registration not working
- Redirects to blank screen after login

**Requested features**

- Add ID card to Apple Wallet
- Integrate pharmacy info
- Ability to save favorite providers


### Optum

[App page](https://appshunter.io/ios/app/optum/id6504930082)

Manage your health journey with personalized support. Find providers, schedule appointments, access your health information, and connect with care professionals for guidance. Securely store your data and maximize your benefits.

**Highlights:** Personalized health tracking, Provider search and scheduling, Appointment management, Access to health information, Secure messaging with care team, Benefit and program access

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⚡ Quick test result delivery
- 👨‍⚕️ Compassionate and attentive healthcare providers
- 📋 Detailed medical information access
- 🏥 Well-organized clinic staff
- 💬 Doctor messaging capability

**What reviewers complain about**

- 🐛 Persistent authentication loop errors
- 🔄 Endless loading screens
- ❌ Internal server errors across multiple features
- 🚫 Broken MyChart integration
- ⏱️ Extremely slow app performance

**Reported bugs**

- Login redirects to download app screen despite being logged in
- Buttons trigger authentication loop instead of loading content
- Loading screen stuck indefinitely with no exit option
- Internal server errors on messages, medications, and appointments
- MyChart connection failures with 'unable to connect' messages

**Requested features**

- Native MyChart app instead of embedded version
- Expanded character limit for doctor messages
- Better referral information display with contact details
- Downloadable test results and referral letters
- Improved appointment scheduling interface


## Frequently asked questions

### Is Surest free?

Surest is free to download, with no in-app purchases.

### Is Optum free?

Optum is free to download, with no in-app purchases.

### Which has better reviews, Surest or Optum?

Surest is rated higher. Surest averages 4.6 out of 5 from 6.5K ratings, while Optum averages 4.4 from 13K ratings.

### Do Surest or Optum have ads?

Neither Surest nor Optum shows ads.

### Which is updated more often, Surest or Optum?

Surest ships an update every 3 weeks, and Optum every 3 weeks. Most recently, Surest was updated on October 17, 2026 and Optum on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*