# Wheels Mobile Assistant vs ServiceNow Agent

The clearest difference is review sentiment: ServiceNow Agent at 62% against Wheels Mobile Assistant's 6%. ServiceNow Agent also leads on rating (4.6 vs 3.2) and update cadence (every 2 weeks vs every 2 months). Wheels Mobile Assistant's advantage is iOS requirement (15.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceNow Agent holds the better App Store score, 4.6 against 3.2. Both are backed by a comparable volume of ratings — 667 and 2.7K respectively. Written reviews point the same way: 6% of Wheels Mobile Assistant's written reviews are positive against 62% of ServiceNow Agent's.

Wheels Mobile Assistant ships an update every 2 months, ServiceNow Agent every 2 weeks. Both last shipped on October 29, 2026.

## The numbers

| Metric | Wheels Mobile Assistant | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (667 ratings)](https://appshunter.io/ios/app/wheels-mobile-assistant/id1285672691/reviews) | **[4.6 (2.7K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews)** |
| Number of ratings | 667 | **2.7K** |
| Positive reviews | 6.1% of reviews | **61.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 347 MB | 140 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Wheels, Inc.](https://appshunter.io/developer/1285672480) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### Wheels Mobile Assistant

[App page](https://appshunter.io/ios/app/wheels-mobile-assistant/id1285672691)

This app streamlines tasks for company vehicle and reimbursement drivers. It offers smart notifications, roadside assistance, trip logging for reimbursement, and document access. Capture vehicle photos and manage service needs efficiently.

**Highlights:** Biometric login, Service reminders and shop search, Recall and alert notifications, One-click roadside assistance, Daily trip log with GPS AutoLog, Vehicle photo capture, Trip submission for reimbursement

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient app
- 🚀 Great service

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Unreliable GPS tracking
- 🐛 Slow and laggy
- 🔑 Constant login issues
- 🔑 Frequent forced updates

**Reported bugs**

- App crashes on launch after updates
- Incorrect trip logging and mileage tracking
- Logging out users randomly
- Syncing issues between app and website

**Requested features**

- Improve GPS tracking accuracy
- Streamline login process
- Reduce frequency of app updates
- Add manual mileage entry option
- Integrate with other apps (e.g. Google Maps)


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Utilize native device capabilities

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


## Frequently asked questions

### Is Wheels Mobile Assistant free?

Wheels Mobile Assistant is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Which has better reviews, Wheels Mobile Assistant or ServiceNow Agent?

ServiceNow Agent is rated higher. Wheels Mobile Assistant averages 3.2 out of 5 from 667 ratings, while ServiceNow Agent averages 4.6 from 2.7K ratings.

### Do Wheels Mobile Assistant or ServiceNow Agent have ads?

Neither Wheels Mobile Assistant nor ServiceNow Agent shows ads.

### Which is updated more often, Wheels Mobile Assistant or ServiceNow Agent?

Wheels Mobile Assistant ships an update every 2 months, and ServiceNow Agent every 2 weeks. Most recently, Wheels Mobile Assistant was updated on October 29, 2026 and ServiceNow Agent on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*