# Cupertino 311 vs FranklinWH

The clearest difference is rating: FranklinWH at 3.4 against Cupertino 311's 2.4. FranklinWH also leads on review sentiment (36% vs 0%) and update cadence (fortnightly vs every 6 months). Cupertino 311's advantage is iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FranklinWH holds the better App Store score, 3.4 against 2.4. That said, the two scores are not equally well evidenced: FranklinWH has 95 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 0% of Cupertino 311's written reviews are positive against 36% of FranklinWH's.

Cupertino 311 ships an update every 6 months, FranklinWH fortnightly. Both last shipped on November 3, 2026.

## The numbers

| Metric | Cupertino 311 | FranklinWH |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (5 ratings)](https://appshunter.io/ios/app/cupertino-311/id1286878679/reviews) | **[3.4 (95 ratings)](https://appshunter.io/ios/app/franklinwh/id1562630432/reviews)** |
| Number of ratings | 5 | **95** |
| Positive reviews | 0.0% of reviews | **36.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 30 MB | 166 MB |
| Requires iOS | **12.0** | 15.0 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Cupertino](https://appshunter.io/developer/690832847) | [FranklinWH Energy Storage Inc](https://appshunter.io/developer/1759896550) |

## What reviewers say

### Cupertino 311

[App page](https://appshunter.io/ios/app/cupertino-311/id1286878679)

Easily report city issues like potholes or graffiti directly from your phone. The app uses GPS to pinpoint your location and allows photo attachments for service requests. Receive instant notifications when your reported issues are resolved.

**Highlights:** Report city issues on the go, Utilize GPS for location identification, Attach photos to service requests, Instant routing to correct departments, Receive resolution notifications

**Features:** Vision Pro support

**In-app purchases:** none


### FranklinWH

[App page](https://appshunter.io/ios/app/franklinwh/id1562630432)

Monitor and control your home energy system remotely. Track solar, grid, battery, and generator supply, alongside home electricity consumption. Optimize usage patterns and manage smart devices for energy savings.

**Highlights:** Remote system management, 24/7 energy monitoring, Usage statistics (year, month, day), Remote control of consumption patterns, Smart Circuit management (AC, EV chargers), Installer management tools

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Good reporting and information
- 👍 App works well overall
- 👍 System works great
- 👍 Beautiful, intuitive and insightful
- 👍 Flexible and reliable

**What reviewers complain about**

- 😠 Loss of homeowner control
- 😠 Features locked out
- 😠 Requires payment for installer
- 😠 App requires constant refresh
- 😠 Data not accurate

**Reported bugs**

- Refresh problem, requires constant refresh
- Download function not working after update
- Duplicates in event list
- App takes a long time to load data
- Issues tracking savings, they disappear

**Requested features**

- Add widget for basic information
- Allow custom notification sounds
- Add iPad layout/landscape mode
- Add FaceID/biometric login
- Break down months into weeks for Tariff Seasons


## Frequently asked questions

### Is Cupertino 311 free?

Cupertino 311 is free to download, with no in-app purchases.

### Is FranklinWH free?

FranklinWH is free to download, with no in-app purchases.

### Which has better reviews, Cupertino 311 or FranklinWH?

FranklinWH is rated higher. Cupertino 311 averages 2.4 out of 5 from 5 ratings, while FranklinWH averages 3.4 from 95 ratings.

### Do Cupertino 311 or FranklinWH have ads?

Neither Cupertino 311 nor FranklinWH shows ads.

### Which is updated more often, Cupertino 311 or FranklinWH?

Cupertino 311 ships an update every 6 months, and FranklinWH fortnightly. Most recently, Cupertino 311 was updated on November 3, 2026 and FranklinWH on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*