# HEK Service vs Meine AOK

The clearest difference is rating: HEK Service at 5.0 against Meine AOK's 4.5. Meine AOK's advantage is ratings volume (84 vs 2) and review sentiment (78% vs 68%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HEK Service holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Meine AOK has 84 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 68% of HEK Service's written reviews are positive against 78% of Meine AOK's, so the app with the better star average is not the one people write more warmly about.

HEK Service ships an update every 3 weeks, Meine AOK monthly. The most recent releases landed on November 6, 2026 and November 10, 2026 respectively.

## The numbers

| Metric | HEK Service | Meine AOK |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/hek-service-app/id1287511413/reviews)** | [4.5 (84 ratings)](https://appshunter.io/ios/app/meine-aok/id1406830270/reviews) |
| Number of ratings | 2 | **84** |
| Positive reviews | 67.9% of reviews | **78.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | Free | Free |
| Size | 678 MB | 131 MB |
| Requires iOS | 18.6 | **17.0** |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 12+ | 12+ |
| Developer | [HEK - Hanseatische Krankenkasse](https://appshunter.io/developer/1287511412) | [AOK Bundesverband](https://appshunter.io/developer/383845563) |

## What reviewers say

### HEK Service

[App page](https://appshunter.io/ios/app/hek-service-app/id1287511413)

Access customer service and manage your health information on the go. This app allows you to scan and upload documents, request certifications, and communicate with support through various channels. It offers basic and smart versions, with an optional add-on for personal health data management.

**Highlights:** Scan and upload documents, Request membership certifications, Access health hotline and services, Secure messaging and chat, Manage personal health data, View medical history and prescriptions

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Meine AOK

[App page](https://appshunter.io/ios/app/meine-aok/id1406830270)

Manage your health insurance digitally, anytime and anywhere. Securely send and receive messages, submit documents, track your applications, and access health records. Earn rewards for healthy living through a bonus program.

**Highlights:** Digital messaging with health insurance, Document submission via app, Application status tracking, Electronic patient receipts, Health record overview, Personal data updates, Bonus program for healthy living

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is HEK Service free?

HEK Service is free to download, with no in-app purchases.

### Is Meine AOK free?

Meine AOK is free to download, with no in-app purchases.

### Which has better reviews, HEK Service or Meine AOK?

HEK Service is rated higher. HEK Service averages 5.0 out of 5 from 2 ratings, while Meine AOK averages 4.5 from 84 ratings.

### Do HEK Service or Meine AOK have ads?

Neither HEK Service nor Meine AOK shows ads.

### Which is updated more often, HEK Service or Meine AOK?

HEK Service ships an update every 3 weeks, and Meine AOK monthly. Most recently, HEK Service was updated on November 6, 2026 and Meine AOK on November 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*