# HEK Service vs EGYM Wellpass

The clearest difference is rating: HEK Service at 5.0 against EGYM Wellpass's 4.1. EGYM Wellpass's advantage is ratings volume (18 vs 2) and iOS requirement (15.0 vs 18.6). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HEK Service holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: EGYM Wellpass has 18 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 68% of HEK Service's written reviews are positive against 64% of EGYM Wellpass's.

HEK Service ships an update every 3 weeks, EGYM Wellpass fortnightly. Both last shipped on November 6, 2026.

## The numbers

| Metric | HEK Service | EGYM Wellpass |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/hek-service-app/id1287511413/reviews)** | [4.1 (18 ratings)](https://appshunter.io/ios/app/egym-wellpass/id1421025002/reviews) |
| Number of ratings | 2 | **18** |
| Positive reviews | **67.9% of reviews** | 63.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | Free | Free |
| Size | 678 MB | 175 MB |
| Requires iOS | 18.6 | **15.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 12+ | 12+ |
| Developer | [HEK - Hanseatische Krankenkasse](https://appshunter.io/developer/1287511412) | [EGYM Wellpass GmbH](https://appshunter.io/developer/1421025001) |

## What reviewers say

### HEK Service

[App page](https://appshunter.io/ios/app/hek-service-app/id1287511413)

Access customer service and manage your health information on the go. This app allows you to scan and upload documents, request certifications, and communicate with support through various channels. It offers basic and smart versions, with an optional add-on for personal health data management.

**Highlights:** Scan and upload documents, Request membership certifications, Access health hotline and services, Secure messaging and chat, Manage personal health data, View medical history and prescriptions

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### EGYM Wellpass

[App page](https://appshunter.io/ios/app/egym-wellpass/id1421025002)

Access over 16,000 sports and wellness facilities, including gyms, yoga studios, and pools. Find activities with the studio search, check in via the app, and enjoy online courses. Participate in challenges and receive daily recommendations to achieve your fitness goals.

**Highlights:** Access to 16,000+ sports and wellness partners, Studio search and smart check-in, Wide selection of online courses, Participate in fitness challenges, Daily fitness goal recommendations, Connect with fitness apps and wearables

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is HEK Service free?

HEK Service is free to download, with no in-app purchases.

### Is EGYM Wellpass free?

EGYM Wellpass is free to download, with no in-app purchases.

### Which has better reviews, HEK Service or EGYM Wellpass?

HEK Service is rated higher. HEK Service averages 5.0 out of 5 from 2 ratings, while EGYM Wellpass averages 4.1 from 18 ratings.

### Do HEK Service or EGYM Wellpass have ads?

Neither HEK Service nor EGYM Wellpass shows ads.

### Which is updated more often, HEK Service or EGYM Wellpass?

HEK Service ships an update every 3 weeks, and EGYM Wellpass fortnightly. Most recently, HEK Service was updated on November 6, 2026 and EGYM Wellpass on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*