# HEK Service vs FastenTracker

The clearest difference is in-app purchases: HEK Service at none against FastenTracker's 3. FastenTracker's advantage is update cadence (daily vs every 3 weeks). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. FastenTracker sells 3 one-off in-app purchases. HEK Service asks for nothing beyond the download.

HEK Service ships an update every 3 weeks, FastenTracker daily. The most recent releases landed on November 3, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | HEK Service | FastenTracker |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/hek-service-app/id1287511413/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | 67.9% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Daily** |
| Monetization | Free | — |
| Size | 678 MB | 3 MB |
| Requires iOS | 18.6 | 18.6 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 12+ | 4+ |
| Developer | [HEK - Hanseatische Krankenkasse](https://appshunter.io/developer/1287511412) | [Christoph Henning](https://appshunter.io/developer/1896688601) |

## What reviewers say

### HEK Service

[App page](https://appshunter.io/ios/app/hek-service-app/id1287511413)

Access customer service and manage your health information on the go. This app allows you to scan and upload documents, request certifications, and communicate with support through various channels. It offers basic and smart versions, with an optional add-on for personal health data management.

**Highlights:** Scan and upload documents, Request membership certifications, Access health hotline and services, Secure messaging and chat, Manage personal health data, View medical history and prescriptions

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### FastenTracker

[App page](https://appshunter.io/ios/app/fastentracker/id6769792615)

**Features:** macOS Compatibility

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Kaffee | $0.99 | one-time |
| Kaffee & Croissant | $2.99 | one-time |
| Pizza | $3.99 | one-time |


## Frequently asked questions

### Is HEK Service free?

HEK Service is free to download, with no in-app purchases.

### Is FastenTracker free?

FastenTracker is free to download, with in-app purchases available.

### Do HEK Service or FastenTracker have ads?

Neither HEK Service nor FastenTracker shows ads.

### Which is updated more often, HEK Service or FastenTracker?

HEK Service ships an update every 3 weeks, and FastenTracker daily. Most recently, HEK Service was updated on November 3, 2026 and FastenTracker on October 24, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*