# CDK Modern Retail CRM vs Kenect

The clearest difference is rating: Kenect at 3.9 against CDK Modern Retail CRM's 2.2. Kenect also leads on monetization model (free vs paid) and review sentiment (38% vs 14%). CDK Modern Retail CRM's advantage is ratings volume (310 vs 69). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kenect holds the better App Store score, 3.9 against 2.2. Both are backed by a comparable volume of ratings — 310 and 69 respectively. Written reviews point the same way: 14% of CDK Modern Retail CRM's written reviews are positive against 38% of Kenect's.

CDK Modern Retail CRM ships an update every 6 weeks, Kenect fortnightly. Both last shipped on November 6, 2026.

## The numbers

| Metric | CDK Modern Retail CRM | Kenect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (310 ratings)](https://appshunter.io/ios/app/cdk-modern-retail-crm/id1288617058/reviews) | **[3.9 (69 ratings)](https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831/reviews)** |
| Number of ratings | **310** | 69 |
| Positive reviews | 13.9% of reviews | **37.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Fortnightly** |
| Monetization | Paid | **Free** |
| Size | 106 MB | 84 MB |
| Requires iOS | **16** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Data Software Services LLC](https://appshunter.io/developer/616159616) | [Kenect, LLC](https://appshunter.io/developer/1411647830) |

## What reviewers say

### CDK Modern Retail CRM

[App page](https://appshunter.io/ios/app/cdk-modern-retail-crm/id1288617058)

Manage customer relationships and dealership operations from a mobile tablet. Log prospects, search inventory, quote customers, and track leads from anywhere, anytime. Real-time integration ensures data is always up-to-date.

**Highlights:** Prospect logging, Inventory search, Customer quoting, Lead management, VIN scanner, Driver's license scanner, Two-way text messaging

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Take dealership to next level
- 🚀 Entire sales process on tablet
- 👍 Smooth and easy CRM system
- 👍 Useful app for daily work
- 👍 Nice UI and UX improvements

**What reviewers complain about**

- 🐛 Constant crashes and freezes
- 🐛 Compatibility issues with new devices
- 🐛 Unreliable notifications
- 🐛 Clunky and outdated interface
- 🐛 Frequent login issues

**Reported bugs**

- Blank white screen on launch
- Inability to log in or access features
- Inconsistent behavior across devices
- Errors when scanning licenses or VINs
- Disappearing appointment information

**Requested features**

- Landscape mode support
- Ability to upload videos from gallery
- Improved notification system
- Simplified and streamlined UI
- Better integration with dealership systems


### Kenect

[App page](https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831)

Connect with customers through text messaging to boost leads, gather online reviews, and process payments. Initiate video calls directly from text conversations.

**Highlights:** Customer texting, Lead generation, Online review generation, Payment capture, Video chat via text

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CDK Modern Retail CRM free?

CDK Modern Retail CRM is free to download, with no in-app purchases.

### Is Kenect free?

Kenect is free to download, with no in-app purchases.

### Which has better reviews, CDK Modern Retail CRM or Kenect?

Kenect is rated higher. CDK Modern Retail CRM averages 2.2 out of 5 from 310 ratings, while Kenect averages 3.9 from 69 ratings.

### Do CDK Modern Retail CRM or Kenect have ads?

Neither CDK Modern Retail CRM nor Kenect shows ads.

### Which is updated more often, CDK Modern Retail CRM or Kenect?

CDK Modern Retail CRM ships an update every 6 weeks, and Kenect fortnightly. Most recently, CDK Modern Retail CRM was updated on November 6, 2026 and Kenect on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*