# CDK Modern Retail CRM vs RouteOne Document Capture

The clearest difference is monetization model: RouteOne Document Capture at free against CDK Modern Retail CRM's paid. RouteOne Document Capture also leads on rating (2.6 vs 2.2). CDK Modern Retail CRM's advantage is update cadence (every 6 weeks vs every 5 months) and ratings volume (310 vs 32). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

RouteOne Document Capture holds the better App Store score, 2.6 against 2.2. That said, the two scores are not equally well evidenced: CDK Modern Retail CRM has 310 ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 14% of CDK Modern Retail CRM's written reviews are positive against 16% of RouteOne Document Capture's.

CDK Modern Retail CRM ships an update every 6 weeks, RouteOne Document Capture every 5 months. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | CDK Modern Retail CRM | RouteOne Document Capture |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (310 ratings)](https://appshunter.io/ios/app/cdk-modern-retail-crm/id1288617058/reviews) | **[2.6 (32 ratings)](https://appshunter.io/ios/app/routeone-document-capture/id1453632140/reviews)** |
| Number of ratings | **310** | 32 |
| Positive reviews | 13.9% of reviews | **15.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 5 months |
| Monetization | Paid | **Free** |
| Size | 106 MB | 53 MB |
| Requires iOS | 16 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Data Software Services LLC](https://appshunter.io/developer/616159616) | [RouteOne LLC](https://appshunter.io/developer/391193354) |

## What reviewers say

### CDK Modern Retail CRM

[App page](https://appshunter.io/ios/app/cdk-modern-retail-crm/id1288617058)

Manage customer relationships and dealership operations from a mobile tablet. Log prospects, search inventory, quote customers, and track leads from anywhere, anytime. Real-time integration ensures data is always up-to-date.

**Highlights:** Prospect logging, Inventory search, Customer quoting, Lead management, VIN scanner, Driver's license scanner, Two-way text messaging

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Take dealership to next level
- 🚀 Entire sales process on tablet
- 👍 Smooth and easy CRM system
- 👍 Useful app for daily work
- 👍 Nice UI and UX improvements

**What reviewers complain about**

- 🐛 Constant crashes and freezes
- 🐛 Compatibility issues with new devices
- 🐛 Unreliable notifications
- 🐛 Clunky and outdated interface
- 🐛 Frequent login issues

**Reported bugs**

- Blank white screen on launch
- Inability to log in or access features
- Inconsistent behavior across devices
- Errors when scanning licenses or VINs
- Disappearing appointment information

**Requested features**

- Landscape mode support
- Ability to upload videos from gallery
- Improved notification system
- Simplified and streamlined UI
- Better integration with dealership systems


### RouteOne Document Capture

[App page](https://appshunter.io/ios/app/routeone-document-capture/id1453632140)

Scan and upload documents directly from your phone to finance sources. This app streamlines the process of sending necessary paperwork, eliminating the need for fax machines and accelerating funding.

**Highlights:** Scan documents with your phone, Upload directly to finance sources, QR code integration, Decision Summary screen, Faster funding

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CDK Modern Retail CRM free?

CDK Modern Retail CRM is free to download, with no in-app purchases.

### Is RouteOne Document Capture free?

RouteOne Document Capture is free to download, with no in-app purchases.

### Which has better reviews, CDK Modern Retail CRM or RouteOne Document Capture?

RouteOne Document Capture is rated higher. CDK Modern Retail CRM averages 2.2 out of 5 from 310 ratings, while RouteOne Document Capture averages 2.6 from 32 ratings.

### Do CDK Modern Retail CRM or RouteOne Document Capture have ads?

Neither CDK Modern Retail CRM nor RouteOne Document Capture shows ads.

### Which is updated more often, CDK Modern Retail CRM or RouteOne Document Capture?

CDK Modern Retail CRM ships an update every 6 weeks, and RouteOne Document Capture every 5 months. Most recently, CDK Modern Retail CRM was updated on November 6, 2026 and RouteOne Document Capture on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*