# Gong.io vs Gainsight

The clearest difference is rating: Gainsight at 4.6 against Gong.io's 3.9. Gainsight also leads on monetization model (free vs freemium) and review sentiment (80% vs 60%). Gong.io's advantage is update cadence (every 2 weeks vs every 2 months) and ratings volume (113 vs 25). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Gainsight holds the better App Store score, 4.6 against 3.9. Both are backed by a comparable volume of ratings — 113 and 25 respectively. Written reviews point the same way: 60% of Gong.io's written reviews are positive against 80% of Gainsight's.

Gong.io ships an update every 2 weeks, Gainsight every 2 months. The most recent releases landed on November 3, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Gong.io | Gainsight |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (113 ratings)](https://appshunter.io/ios/app/gongio/id1289289459/reviews) | **[4.6 (25 ratings)](https://appshunter.io/ios/app/gainsight/id1452595560/reviews)** |
| Number of ratings | **113** | 25 |
| Positive reviews | 60.3% of reviews | **80.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Freemium | **Free** |
| Size | 62 MB | 21 MB |
| Requires iOS | 17.0 | **16.1** |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 12+ | 4+ |
| Developer | [Gong.io](https://appshunter.io/developer/1289289458) | [Gainsight, Inc.](https://appshunter.io/developer/1393091337) |

## What reviewers say

### Gong.io

[App page](https://appshunter.io/ios/app/gongio/id1289289459)

Gain insights into customer interactions and drive revenue growth with AI-powered analysis. Access deal information, listen to calls offline, and receive real-time alerts to stay on top of your sales pipeline.

**Highlights:** Deal tracking and status visibility, Offline call access and playback, Call sharing via messaging apps, Real-time deal notifications, Mobile meeting recording, Actionable deal recommendations

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great for on-the-go listening
- 💡 Useful for coaching and feedback
- 🚀 Efficient call review
- 👍 Easy to use
- 💡 AI-powered insights

**What reviewers complain about**

- 🐛 Missing key web features
- 🐛 Limited app functionality
- 🐛 Poor user experience
- 🐛 Offline review is audio only
- 🐛 Comments are lost

**Reported bugs**

- App doesn't allow copy paste on iOS
- Old email saved after deleting app
- Comments entered are lost
- Cannot login or create new account
- App crashes on opening

**Requested features**

- Copy paste functionality on iOS app
- Ability to update fields on the app
- Offline video review
- Dark mode
- Landscape mode for iPad


### Gainsight

[App page](https://appshunter.io/ios/app/gainsight/id1452595560)

Manage customer interactions and key activities on the go. Capture notes, access company details, and receive smart notifications. Utilize a conversational AI bot for quick insights and summaries.

**Highlights:** Timeline access on mobile, Personalized search and filters, Rich activity creation, Company and relationship details, Actionable notifications, Conversational AI bot

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Gong.io free?

Gong.io is free to download, with no in-app purchases.

### Is Gainsight free?

Gainsight is free to download, with no in-app purchases.

### Which has better reviews, Gong.io or Gainsight?

Gainsight is rated higher. Gong.io averages 3.9 out of 5 from 113 ratings, while Gainsight averages 4.6 from 25 ratings.

### Do Gong.io or Gainsight have ads?

Neither Gong.io nor Gainsight shows ads.

### Which is updated more often, Gong.io or Gainsight?

Gong.io ships an update every 2 weeks, and Gainsight every 2 months. Most recently, Gong.io was updated on November 3, 2026 and Gainsight on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*