# Gong.io vs Benepass

The clearest difference is rating: Benepass at 4.7 against Gong.io's 3.9. Benepass also leads on monetization model (free vs freemium) and ratings volume (1.1K vs 113). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Benepass holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: Benepass has 1.1K ratings behind it against 113, so its average is the more settled of the two. Written reviews complicate that: 60% of Gong.io's written reviews are positive against 52% of Benepass's, so the app with the better star average is not the one people write more warmly about.

Gong.io ships an update every 2 weeks, Benepass every 3 weeks. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | Gong.io | Benepass |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (113 ratings)](https://appshunter.io/ios/app/gongio/id1289289459/reviews) | **[4.7 (1.1K ratings)](https://appshunter.io/ios/app/benepass/id1497613952/reviews)** |
| Number of ratings | 113 | **1.1K** |
| Positive reviews | **60.3% of reviews** | 52.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 weeks |
| Monetization | Freemium | **Free** |
| Size | 62 MB | 120 MB |
| Requires iOS | 17.0 | **16.4** |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 12+ | 4+ |
| Developer | [Gong.io](https://appshunter.io/developer/1289289458) | [BenePass, Inc.](https://appshunter.io/developer/1497613951) |

## What reviewers say

### Gong.io

[App page](https://appshunter.io/ios/app/gongio/id1289289459)

Gain insights into customer interactions and drive revenue growth with AI-powered analysis. Access deal information, listen to calls offline, and receive real-time alerts to stay on top of your sales pipeline.

**Highlights:** Deal tracking and status visibility, Offline call access and playback, Call sharing via messaging apps, Real-time deal notifications, Mobile meeting recording, Actionable deal recommendations

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great for on-the-go listening
- 💡 Useful for coaching and feedback
- 🚀 Efficient call review
- 👍 Easy to use
- 💡 AI-powered insights

**What reviewers complain about**

- 🐛 Missing key web features
- 🐛 Limited app functionality
- 🐛 Poor user experience
- 🐛 Offline review is audio only
- 🐛 Comments are lost

**Reported bugs**

- App doesn't allow copy paste on iOS
- Old email saved after deleting app
- Comments entered are lost
- Cannot login or create new account
- App crashes on opening

**Requested features**

- Copy paste functionality on iOS app
- Ability to update fields on the app
- Offline video review
- Dark mode
- Landscape mode for iPad


### Benepass

[App page](https://appshunter.io/ios/app/benepass/id1497613952)

This app provides a flexible benefits platform for modern companies. Users can view and spend their benefits on a Visa card, adapting to their lifestyle and preferences.

**Highlights:** Flexible benefits platform, Lifestyle-adaptive benefits, View and spend benefits, Visa card integration, Personalized spending options

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and easy-to-use interface
- 💳 Flexible card works at most merchants
- ⚡ Quick reimbursement submission process
- 🎯 Consolidated benefits on single platform
- 💡 Freedom to choose how to spend benefits

**What reviewers complain about**

- 😤 Extremely slow reimbursement processing (8-10 days)
- 📞 Poor customer support accessibility and responsiveness
- ❌ Frequent transaction declines despite available funds
- 🚫 Overly restrictive approval process for requests
- ⏳ Slow response times from support team

**Reported bugs**

- Unable to create investing account - citizenship questions with disabled button
- Card not appearing in app despite activation
- Authorization token fetch errors after updates
- App freezes when searching providers
- Birthday month selection missing November option

**Requested features**

- Improve app navigation to show account balances on home screen
- Add receipt amount auto-detection from photos
- Implement phone support option for customer service
- Rename 'Home' page to 'Transactions' for clarity
- Improve reimbursement form keyboard handling


## Frequently asked questions

### Is Gong.io free?

Gong.io is free to download, with no in-app purchases.

### Is Benepass free?

Benepass is free to download, with no in-app purchases.

### Which has better reviews, Gong.io or Benepass?

Benepass is rated higher. Gong.io averages 3.9 out of 5 from 113 ratings, while Benepass averages 4.7 from 1.1K ratings.

### Do Gong.io or Benepass have ads?

Neither Gong.io nor Benepass shows ads.

### Which is updated more often, Gong.io or Benepass?

Gong.io ships an update every 2 weeks, and Benepass every 3 weeks. Most recently, Gong.io was updated on October 26, 2026 and Benepass on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*