# Giotto ScanTool vs Easy LiveChat

The clearest difference is review sentiment: Easy LiveChat at 100% against Giotto ScanTool's 31%. Easy LiveChat also leads on rating (5.0 vs 3.3) and update cadence (every 2 days vs every 3 months). Giotto ScanTool's advantage is in-app purchases (none vs 10) and ratings volume (44 vs 1). On price, ads and device support there is nothing between them.

Both are free to download. Easy LiveChat sells 10 in-app purchases, starting at $39.99 per month. Giotto ScanTool asks for nothing beyond the download.

Easy LiveChat holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: Giotto ScanTool has 44 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 31% of Giotto ScanTool's written reviews are positive against 100% of Easy LiveChat's.

Giotto ScanTool ships an update every 3 months, Easy LiveChat every 2 days. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.

## The numbers

| Metric | Giotto ScanTool | Easy LiveChat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.3 (44 ratings)](https://appshunter.io/ios/app/giotto-scantool/id1294503417/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/easy-livechat/id6773091532/reviews)** |
| Number of ratings | **44** | 1 |
| Positive reviews | 30.8% of reviews | **100.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 days** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 912 MB | 63 MB |
| Requires iOS | **14.0** | 26.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Mac |
| Age rating | 4+ | 4+ |
| Developer | [AutoEnginuity](https://appshunter.io/developer/1294503416) | [EASY MENU](https://appshunter.io/developer/1805141956) |

## What reviewers say

### Giotto ScanTool

[App page](https://appshunter.io/ios/app/giotto-scantool/id1294503417)

This professional-grade automotive diagnostic tool provides extensive vehicle coverage and deep system access. It helps repair shops and fleet managers quickly service a wide range of vehicles with features like live data, bi-directional controls, and DTC reporting.

**Highlights:** Professional-grade enhanced coverage, Access to ABS, airbag, powertrain, and more, Live data and bi-directional controls, Adaptive resets and learns, DTC report output (XML/PDF), Graphing with pan and zoom, WIFI connectivity

**Features:** macOS Compatibility

**In-app purchases:** none


### Easy LiveChat

[App page](https://appshunter.io/ios/app/easy-livechat/id6773091532)

Consolidate customer conversations from multiple messaging platforms and website live chat into a single, unified inbox. Collaborate with your team, track key metrics, and respond faster to customer inquiries across all channels.

**Highlights:** Unified inbox for all channels, Team collaboration features, Real-time analytics, Multi-language support, Fast, native messaging, Easy channel integration

**Features:** Vision Pro support

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Starter · 2 agents | $39.99 | per month |
| Starter · 3 agents | $49.99 | per month |
| Starter · 4 agents | $59.99 | per month |
| Starter · 5 agents | $69.99 | per month |
| Starter · 1 agent | $299.99 | per year |
| Starter · 2 agents | $399.99 | per year |
| Starter · 3 agents | $499.99 | per year |
| Starter · 4 agents | $599.99 | per year |
| Starter · 5 agents | $699.99 | per year |
| Growth · 3 agents | $899.99 | per year |


## Frequently asked questions

### Is Giotto ScanTool free?

Giotto ScanTool is free to download, with no in-app purchases.

### Is Easy LiveChat free?

Easy LiveChat is free to download, with in-app purchases available.

### Which has better reviews, Giotto ScanTool or Easy LiveChat?

Easy LiveChat is rated higher. Giotto ScanTool averages 3.3 out of 5 from 44 ratings, while Easy LiveChat averages 5.0 from 1 ratings.

### Do Giotto ScanTool or Easy LiveChat have ads?

Neither Giotto ScanTool nor Easy LiveChat shows ads.

### Which is updated more often, Giotto ScanTool or Easy LiveChat?

Giotto ScanTool ships an update every 3 months, and Easy LiveChat every 2 days. Most recently, Giotto ScanTool was updated on November 3, 2026 and Easy LiveChat on November 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*