# NaqelExpress vs mysalam

The clearest difference is rating: mysalam at 4.3 against NaqelExpress's 1.6. mysalam also leads on ratings volume (1.1K vs 150) and review sentiment (17% vs 6%). NaqelExpress's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

mysalam holds the better App Store score, 4.3 against 1.6. That said, the two scores are not equally well evidenced: mysalam has 1.1K ratings behind it against 150, so its average is the more settled of the two. Written reviews point the same way: 6% of NaqelExpress's written reviews are positive against 17% of mysalam's.

NaqelExpress ships an update every 6 weeks, mysalam monthly. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | NaqelExpress | mysalam |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (150 ratings)](https://appshunter.io/ios/app/naqelexpress/id1297949272/reviews) | **[4.3 (1.1K ratings)](https://appshunter.io/ios/app/mysalam/id1583935151/reviews)** |
| Number of ratings | 150 | **1.1K** |
| Positive reviews | 6.3% of reviews | **16.9% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 6 weeks | **Monthly** |
| Monetization | **Free** | Ad-supported |
| Size | 54 MB | 180 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [NAQEL CO](https://appshunter.io/developer/847272887) | [Integrated Telecom Company](https://appshunter.io/developer/1493906600) |

## What reviewers say

### NaqelExpress

[App page](https://appshunter.io/ios/app/naqelexpress/id1297949272)

Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.

**Highlights:** Live shipment tracking, Schedule pickups, Rate calculator, Omni-channel customer service, Mobile-first interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast delivery when service works properly
- 👍 User-friendly interface for some users
- ✅ On-time delivery in rare cases
- 📱 Mobile app availability for tracking

**What reviewers complain about**

- 😞 Extremely poor customer service
- 🚫 Unprofessional and rude delivery personnel
- ⏱️ Frequent delivery delays and missed deadlines
- 🐛 App crashes and freezes constantly
- 📞 No real human support available

**Reported bugs**

- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information

**Requested features**

- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app


### mysalam

[App page](https://appshunter.io/ios/app/mysalam/id1583935151)

Manage your mobile account with ease. Check your balance, monitor data usage, and recharge your account quickly from your phone. Get started in minutes and enjoy a seamless telecom experience.

**Highlights:** Access mobile account, Check balance and consumption, Monitor data usage, Recharge balance from phone wallet, Purchase SIM card

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Amazing app and service
- 👍 Great offers and promotions

**What reviewers complain about**

- 🐛 Glitching
- 🐛 App crashes and lags
- 🔌 Poor coverage and connectivity
- ⚠️ Unreliable service and frequent disconnections
- 💰 Overpriced and poor value for money

**Reported bugs**

- Login issues and account management problems
- Inconsistent app behavior and unexpected errors

**Requested features**

- Improve app stability and performance
- Enhance network coverage and reliability
- Provide better customer support and communication


## Frequently asked questions

### Is NaqelExpress free?

NaqelExpress is free to download, with no in-app purchases.

### Is mysalam free?

mysalam is free to download, with no in-app purchases.

### Which has better reviews, NaqelExpress or mysalam?

mysalam is rated higher. NaqelExpress averages 1.6 out of 5 from 150 ratings, while mysalam averages 4.3 from 1.1K ratings.

### Do NaqelExpress or mysalam have ads?

mysalam shows ads; NaqelExpress does not.

### Which is updated more often, NaqelExpress or mysalam?

NaqelExpress ships an update every 6 weeks, and mysalam monthly. Most recently, NaqelExpress was updated on October 24, 2026 and mysalam on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*