# NaqelExpress vs COMMAX Hey Call

The clearest difference is review sentiment: COMMAX Hey Call at 50% against NaqelExpress's 6%. COMMAX Hey Call also leads on rating (4.5 vs 1.6). NaqelExpress's advantage is update cadence (every 6 weeks vs every 17 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

COMMAX Hey Call holds the better App Store score, 4.5 against 1.6. Both are backed by a comparable volume of ratings — 150 and 119 respectively. Written reviews point the same way: 6% of NaqelExpress's written reviews are positive against 50% of COMMAX Hey Call's.

NaqelExpress ships an update every 6 weeks, COMMAX Hey Call every 17 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | NaqelExpress | COMMAX Hey Call |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (150 ratings)](https://appshunter.io/ios/app/naqelexpress/id1297949272/reviews) | **[4.5 (119 ratings)](https://appshunter.io/ios/app/commax-hey-call/id1585757748/reviews)** |
| Number of ratings | **150** | 119 |
| Positive reviews | 6.3% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 17 months |
| Monetization | Free | Free |
| Size | 54 MB | 201 MB |
| Requires iOS | 15.0 | **14.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 12+ |
| Developer | [NAQEL CO](https://appshunter.io/developer/847272887) | [COMMAX](https://appshunter.io/developer/433606349) |

## What reviewers say

### NaqelExpress

[App page](https://appshunter.io/ios/app/naqelexpress/id1297949272)

Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.

**Highlights:** Live shipment tracking, Schedule pickups, Rate calculator, Omni-channel customer service, Mobile-first interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast delivery when service works properly
- 👍 User-friendly interface for some users
- ✅ On-time delivery in rare cases
- 📱 Mobile app availability for tracking

**What reviewers complain about**

- 😞 Extremely poor customer service
- 🚫 Unprofessional and rude delivery personnel
- ⏱️ Frequent delivery delays and missed deadlines
- 🐛 App crashes and freezes constantly
- 📞 No real human support available

**Reported bugs**

- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information

**Requested features**

- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app


### COMMAX Hey Call

[App page](https://appshunter.io/ios/app/commax-hey-call/id1585757748)

This utility app enables mobile video calls with visitors and saves images captured by motion detection. It allows users to stay connected and monitor their home remotely through their smartphone.

**Highlights:** Mobile video calls with visitors, Save visitor images, Motion detection alerts, Smartphone compatibility

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is NaqelExpress free?

NaqelExpress is free to download, with no in-app purchases.

### Is COMMAX Hey Call free?

COMMAX Hey Call is free to download, with no in-app purchases.

### Which has better reviews, NaqelExpress or COMMAX Hey Call?

COMMAX Hey Call is rated higher. NaqelExpress averages 1.6 out of 5 from 150 ratings, while COMMAX Hey Call averages 4.5 from 119 ratings.

### Do NaqelExpress or COMMAX Hey Call have ads?

Neither NaqelExpress nor COMMAX Hey Call shows ads.

### Which is updated more often, NaqelExpress or COMMAX Hey Call?

NaqelExpress ships an update every 6 weeks, and COMMAX Hey Call every 17 months. Most recently, NaqelExpress was updated on November 6, 2026 and COMMAX Hey Call on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*