# NaqelExpress vs Al Muttasil

The clearest difference is rating: Al Muttasil at 4.6 against NaqelExpress's 1.6. Al Muttasil also leads on review sentiment (45% vs 6%). NaqelExpress's advantage is in-app purchases (none vs 4) and ads (none vs shown). On price, ratings volume, update cadence and device support there is nothing between them.

Both are free to download. Al Muttasil sells 4 in-app purchases, starting at $2.99 per month. NaqelExpress asks for nothing beyond the download.

Al Muttasil holds the better App Store score, 4.6 against 1.6. Both are backed by a comparable volume of ratings — 150 and 230 respectively. Written reviews point the same way: 6% of NaqelExpress's written reviews are positive against 45% of Al Muttasil's.

NaqelExpress ships an update every 6 weeks, Al Muttasil every 3 weeks. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | NaqelExpress | Al Muttasil |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.6 (150 ratings)](https://appshunter.io/ios/app/naqelexpress/id1297949272/reviews) | **[4.6 (230 ratings)](https://appshunter.io/ios/app/al-muttasil/id6474070367/reviews)** |
| Number of ratings | 150 | **230** |
| Positive reviews | 6.3% of reviews | **45.2% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Every 6 weeks | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 54 MB | 63 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [NAQEL CO](https://appshunter.io/developer/847272887) | [Amanie Marzouk](https://appshunter.io/developer/1768551389) |

## What reviewers say

### NaqelExpress

[App page](https://appshunter.io/ios/app/naqelexpress/id1297949272)

Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.

**Highlights:** Live shipment tracking, Schedule pickups, Rate calculator, Omni-channel customer service, Mobile-first interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast delivery when service works properly
- 👍 User-friendly interface for some users
- ✅ On-time delivery in rare cases
- 📱 Mobile app availability for tracking

**What reviewers complain about**

- 😞 Extremely poor customer service
- 🚫 Unprofessional and rude delivery personnel
- ⏱️ Frequent delivery delays and missed deadlines
- 🐛 App crashes and freezes constantly
- 📞 No real human support available

**Reported bugs**

- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information

**Requested features**

- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app


### Al Muttasil

[App page](https://appshunter.io/ios/app/al-muttasil/id6474070367)

Identify unknown callers and protect yourself from scams. This app provides detailed information about phone numbers, including caller identification, spam rates, and carrier details. It's designed to help users in Saudi Arabia avoid unwanted calls and protect their personal information.

**Highlights:** Reverse number search, Identify spam calls, Number validity check, Line type identification, Service provider details, Name lookup (if available)

**Features:** macOS Compatibility, Vision Pro support, iPhone Duo support

**In-app purchases (4)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Remove Ads | $2.99 | per month |
| Remove Ads | $5.99 | per 3 months |
| Remove Ads | $19.99 | per year |
| Remove Ads Lifetime | $29.99 | one-time |


## Frequently asked questions

### Is NaqelExpress free?

NaqelExpress is free to download, with no in-app purchases.

### Is Al Muttasil free?

Al Muttasil is free to download, with in-app purchases available.

### Which has better reviews, NaqelExpress or Al Muttasil?

Al Muttasil is rated higher. NaqelExpress averages 1.6 out of 5 from 150 ratings, while Al Muttasil averages 4.6 from 230 ratings.

### Do NaqelExpress or Al Muttasil have ads?

Al Muttasil shows ads; NaqelExpress does not.

### Which is updated more often, NaqelExpress or Al Muttasil?

NaqelExpress ships an update every 6 weeks, and Al Muttasil every 3 weeks. Most recently, NaqelExpress was updated on October 24, 2026 and Al Muttasil on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*