# ACX MOBILE SETUP vs HP Support Assistant

The clearest difference is iOS requirement: ACX MOBILE SETUP at 9.0 against HP Support Assistant's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ACX MOBILE SETUP ships an update every 2 months, HP Support Assistant every 4 months. The most recent releases landed on September 17, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | ACX MOBILE SETUP | HP Support Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[2.2 (237 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews)** |
| Number of ratings | — | **237** |
| Positive reviews | — | 6.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | — | Free |
| Size | 14 MB | 18 MB |
| Requires iOS | **9.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Matrix Research Limited](https://appshunter.io/developer/1247377493) | [HP Inc.](https://appshunter.io/developer/299531650) |

## What reviewers say

### ACX MOBILE SETUP

[App page](https://appshunter.io/ios/app/acx-mobile-setup/id1298908425)

**In-app purchases:** none


### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


## Frequently asked questions

### Is ACX MOBILE SETUP free?

ACX MOBILE SETUP is free to download, with no in-app purchases.

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Do ACX MOBILE SETUP or HP Support Assistant have ads?

Neither ACX MOBILE SETUP nor HP Support Assistant shows ads.

### Which is updated more often, ACX MOBILE SETUP or HP Support Assistant?

ACX MOBILE SETUP ships an update every 2 months, and HP Support Assistant every 4 months. Most recently, ACX MOBILE SETUP was updated on September 17, 2026 and HP Support Assistant on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*