# First Due Mobile vs ArcGIS Field Maps

The clearest difference is rating: First Due Mobile at 2.8 against ArcGIS Field Maps's 2.1. First Due Mobile also leads on ratings volume (862 vs 57) and update cadence (every 2 weeks vs monthly). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

First Due Mobile holds the better App Store score, 2.8 against 2.1. That said, the two scores are not equally well evidenced: First Due Mobile has 862 ratings behind it against 57, so its average is the more settled of the two. Written reviews point the same way: 18% of First Due Mobile's written reviews are positive against 11% of ArcGIS Field Maps's.

First Due Mobile ships an update every 2 weeks, ArcGIS Field Maps monthly. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | First Due Mobile | ArcGIS Field Maps |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.8 (862 ratings)](https://appshunter.io/ios/app/first-due-mobile/id1300758445/reviews)** | [2.1 (57 ratings)](https://appshunter.io/ios/app/arcgis-field-maps/id1515671684/reviews) |
| Number of ratings | **862** | 57 |
| Positive reviews | **17.6% of reviews** | 11.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Monthly |
| Monetization | Free | Free |
| Size | 226 MB | 161 MB |
| Requires iOS | **17.0** | 18.5 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Locality Media, Inc.](https://appshunter.io/developer/1355085433) | [ESRI](https://appshunter.io/developer/379687933) |

## What reviewers say

### First Due Mobile

[App page](https://appshunter.io/ios/app/first-due-mobile/id1300758445)

Receive real-time incident notifications and navigate directly to emergencies with optimized routing. Access critical building data, pre-plans, and team communication tools for enhanced situational awareness and faster response.

**Highlights:** Incident tracking and notification, Emergency response routing, Building data integration, Pre-incident planning, Team chat communication, Live unit tracking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Accurate incident information
- 📊 Valuable pre-planning and response data
- 🗺️ Helpful mapping and navigation features
- 💡 Comprehensive all-in-one solution

**What reviewers complain about**

- 🐛 Frequent crashes and stability issues
- 📱 Clunky and unintuitive mobile interface
- ⏱️ Slow incident notifications and app loading
- 🔇 Lack of customizable alert tones and settings
- 🤯 Overwhelming number of features, poor usability

**Reported bugs**

- Addresses not accurately displayed
- Inability to log out or switch between departments
- Inconsistent behavior across iOS and Android
- Unreliable push notifications and alerts

**Requested features**

- Dark mode option
- Improved scheduling and shift management
- Apple Watch integration for alerts
- Offline functionality and caching
- Streamlined user interface and navigation


### ArcGIS Field Maps

[App page](https://appshunter.io/ios/app/arcgis-field-maps/id1515671684)

This app provides mobile workers with interactive digital maps to understand their surroundings, locate assets, and collect data. It features smart forms for efficient data entry, offline capabilities, and location sharing for coordination and safety. Designed for organizational use, it supports fieldwork for various teams.

**Highlights:** Interactive digital maps, Smart forms for data collection, Offline map capabilities, Location sharing and tracking, Geofence alerts, Asset scanning and annotation, Data editing and syncing

**Features:** macOS Compatibility, Vision Pro support, SharePlay

**In-app purchases:** none

**What reviewers like**

- 🗺️ Comprehensive mapping capabilities when functioning
- 📊 Powerful data collection features for field work
- 🔄 Integration with ArcGIS ecosystem
- 📍 Useful for basic map information and POI lookup
- 🎯 Improved form calculations and contingent values

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- ⚠️ Unreliable offline map functionality
- 🔄 Constant need to delete and reinstall app
- 📥 Offline download failures and incomplete syncing
- ⏱️ Slow performance and lag

**Reported bugs**

- App crashes on startup and during use
- Layers fail to load intermittently
- Offline map downloads fail or hang indefinitely
- Authentication errors and keyboard not appearing on login
- Maps load only 30% of the time

**Requested features**

- Stylus support for drawing features
- Landscape mode for iPhone devices
- Apple Watch integration and capabilities
- Export functionality (GPX, KMZ formats)
- Improved offline area size and quality selection


## Frequently asked questions

### Is First Due Mobile free?

First Due Mobile is free to download, with no in-app purchases.

### Is ArcGIS Field Maps free?

ArcGIS Field Maps is free to download, with no in-app purchases.

### Which has better reviews, First Due Mobile or ArcGIS Field Maps?

First Due Mobile is rated higher. First Due Mobile averages 2.8 out of 5 from 862 ratings, while ArcGIS Field Maps averages 2.1 from 57 ratings.

### Do First Due Mobile or ArcGIS Field Maps have ads?

Neither First Due Mobile nor ArcGIS Field Maps shows ads.

### Which is updated more often, First Due Mobile or ArcGIS Field Maps?

First Due Mobile ships an update every 2 weeks, and ArcGIS Field Maps monthly. Most recently, First Due Mobile was updated on October 29, 2026 and ArcGIS Field Maps on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*