# First Due Mobile vs NBConnected

The clearest difference is ads: First Due Mobile at none against NBConnected's shown. First Due Mobile also leads on update cadence (fortnightly vs every 4 months) and ratings volume (835 vs 2). NBConnected's advantage is rating (3.0 vs 2.8) and iOS requirement (12.0 vs 17.0). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NBConnected holds the better App Store score, 3.0 against 2.8. That said, the two scores are not equally well evidenced: First Due Mobile has 835 ratings behind it against 2, so its average is the more settled of the two.

First Due Mobile ships an update fortnightly, NBConnected every 4 months. The most recent releases landed on October 9, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | First Due Mobile | NBConnected |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (835 ratings)](https://appshunter.io/ios/app/first-due-mobile/id1300758445/reviews) | **[3.0 (2 ratings)](https://appshunter.io/ios/app/nbconnected/id6499559276/reviews)** |
| Number of ratings | **835** | 2 |
| Positive reviews | 17.7% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Fortnightly** | Every 4 months |
| Monetization | **Free** | Ad-supported |
| Size | 226 MB | 29 MB |
| Requires iOS | 17.0 | **12.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Locality Media, Inc.](https://appshunter.io/developer/1355085433) | [City of New Bedford](https://appshunter.io/developer/1502433887) |

## What reviewers say

### First Due Mobile

[App page](https://appshunter.io/ios/app/first-due-mobile/id1300758445)

Receive real-time incident notifications and navigate directly to emergencies with optimized routing. Access critical building data, pre-plans, and team communication tools for enhanced situational awareness and faster response.

**Highlights:** Incident tracking and notification, Emergency response routing, Building data integration, Pre-incident planning, Team chat communication, Live unit tracking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Accurate incident information
- 📊 Valuable pre-planning and response data
- 🗺️ Helpful mapping and navigation features
- 💡 Comprehensive all-in-one solution

**What reviewers complain about**

- 🐛 Frequent crashes and stability issues
- 📱 Clunky and unintuitive mobile interface
- ⏱️ Slow incident notifications and app loading
- 🔇 Lack of customizable alert tones and settings
- 🤯 Overwhelming number of features, poor usability

**Reported bugs**

- Addresses not accurately displayed
- Inability to log out or switch between departments
- Inconsistent behavior across iOS and Android
- Unreliable push notifications and alerts

**Requested features**

- Dark mode option
- Improved scheduling and shift management
- Apple Watch integration for alerts
- Offline functionality and caching
- Streamlined user interface and navigation


### NBConnected

[App page](https://appshunter.io/ios/app/nbconnected/id6499559276)

Report non-emergency city issues like potholes, graffiti, or trash pickup requests. Track the status of your submitted requests and view others across the city.

**Highlights:** Report non-emergency city issues, Submit requests for potholes, graffiti, trash, tree trim, Track request status, View city-wide requests, Integrates with city work order system

**In-app purchases:** none


## Frequently asked questions

### Is First Due Mobile free?

First Due Mobile is free to download, with no in-app purchases.

### Is NBConnected free?

NBConnected is free to download, with no in-app purchases.

### Which has better reviews, First Due Mobile or NBConnected?

NBConnected is rated higher. First Due Mobile averages 2.8 out of 5 from 835 ratings, while NBConnected averages 3.0 from 2 ratings.

### Do First Due Mobile or NBConnected have ads?

NBConnected shows ads; First Due Mobile does not.

### Which is updated more often, First Due Mobile or NBConnected?

First Due Mobile ships an update fortnightly, and NBConnected every 4 months. Most recently, First Due Mobile was updated on October 9, 2026 and NBConnected on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*