# Shopify Inbox vs Stamps.com Mobile App

The clearest difference is review sentiment: Shopify Inbox at 58% against Stamps.com Mobile App's 7%. Shopify Inbox also leads on rating (4.8 vs 4.1) and ratings volume (13K vs 629). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Shopify Inbox holds the better App Store score, 4.8 against 4.1. That said, the two scores are not equally well evidenced: Shopify Inbox has 13K ratings behind it against 629, so its average is the more settled of the two. Written reviews point the same way: 58% of Shopify Inbox's written reviews are positive against 7% of Stamps.com Mobile App's.

Shopify Inbox ships an update fortnightly, Stamps.com Mobile App every 3 weeks. The most recent releases landed on November 10, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | Shopify Inbox | Stamps.com Mobile App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (13K ratings)](https://appshunter.io/ios/app/shopify-inbox/id1301681854/reviews)** | [4.1 (629 ratings)](https://appshunter.io/ios/app/stampscom-mobile-app/id1591959884/reviews) |
| Number of ratings | **13K** | 629 |
| Positive reviews | **58.2% of reviews** | 6.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 41 MB | 81 MB |
| Requires iOS | **15.1** | 17.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [Shopify Inc.](https://appshunter.io/developer/371294475) | [Auctane](https://appshunter.io/developer/638778966) |

## What reviewers say

### Shopify Inbox

[App page](https://appshunter.io/ios/app/shopify-inbox/id1301681854)

Communicate with customers and drive sales directly through chat. This free business app helps you respond faster, build relationships, and manage conversations efficiently. Turn more chats into purchases by sending products, discounts, and orders within conversations.

**Highlights:** Live chat with customers, Send products and discounts in chat, Automated messages, Cart monitoring, Staff chat assignment, Shop app integration

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response to customer inquiries
- 👍 Helpful for increasing sales conversions
- 💡 Useful for providing customer service
- 👍 Customization options for chat
- 🚀 Efficient for responding to customers on the go

**What reviewers complain about**

- 🐛 Delayed message updates and notifications
- 🐛 Inability to switch between multiple stores
- 🐛 Crashes and glitches
- 🐛 Spam and scam messages from 'experts'
- 🐛 Inability to block or filter unwanted messages

**Reported bugs**

- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts

**Requested features**

- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat


### Stamps.com Mobile App

[App page](https://appshunter.io/ios/app/stampscom-mobile-app/id1591959884)

Print discounted USPS and UPS postage stamps and shipping labels directly from your phone. Compare carrier rates, verify addresses, and track all your shipments easily. Save time and money on your mailing needs.

**Highlights:** Print discounted USPS and UPS postage, Compare shipping rates, Verify recipient addresses, Track shipments, Print from phone with WiFi printer, Generate QR codes for carriers

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy and simple to use
- 📦 Able to print shipping labels

**What reviewers complain about**

- 🐛 App crashes and glitches
- 💰 Unexpected charges and hidden fees
- 🔒 Difficult to cancel subscription
- 📝 Confusing and cumbersome UI
- 🚫 Unreliable and untrustworthy service

**Reported bugs**

- Login issues and account lockouts
- Printing failures and label generation problems
- Tracking information not updating properly
- Inconsistent behavior across web and mobile

**Requested features**

- Ability to print non-machinable stamps
- Option to copy/paste full addresses
- Landscape mode support for tablets
- Syncing of contacts and address book


## Frequently asked questions

### Is Shopify Inbox free?

Shopify Inbox is free to download, with no in-app purchases.

### Is Stamps.com Mobile App free?

Stamps.com Mobile App is free to download, with no in-app purchases.

### Which has better reviews, Shopify Inbox or Stamps.com Mobile App?

Shopify Inbox is rated higher. Shopify Inbox averages 4.8 out of 5 from 13K ratings, while Stamps.com Mobile App averages 4.1 from 629 ratings.

### Do Shopify Inbox or Stamps.com Mobile App have ads?

Neither Shopify Inbox nor Stamps.com Mobile App shows ads.

### Which is updated more often, Shopify Inbox or Stamps.com Mobile App?

Shopify Inbox ships an update fortnightly, and Stamps.com Mobile App every 3 weeks. Most recently, Shopify Inbox was updated on November 10, 2026 and Stamps.com Mobile App on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*