# Shopify Inbox vs Artlogic

The clearest difference is ratings volume: Shopify Inbox at 13K against Artlogic's 2. Shopify Inbox also leads on update cadence (fortnightly vs monthly) and iOS requirement (15.1 vs 17.0). Artlogic's advantage is rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Artlogic holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Shopify Inbox has 13K ratings behind it against 2, so its average is the more settled of the two.

Shopify Inbox ships an update fortnightly, Artlogic monthly. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Shopify Inbox | Artlogic |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (13K ratings)](https://appshunter.io/ios/app/shopify-inbox/id1301681854/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/artlogic/id1667609500/reviews)** |
| Number of ratings | **13K** | 2 |
| Positive reviews | 58.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Monthly |
| Monetization | Free | Free |
| Size | 41 MB | 35 MB |
| Requires iOS | **15.1** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Shopify Inc.](https://appshunter.io/developer/371294475) | [Artlogic Media Ltd](https://appshunter.io/developer/550407794) |

## What reviewers say

### Shopify Inbox

[App page](https://appshunter.io/ios/app/shopify-inbox/id1301681854)

Communicate with customers and drive sales directly through chat. This free business app helps you respond faster, build relationships, and manage conversations efficiently. Turn more chats into purchases by sending products, discounts, and orders within conversations.

**Highlights:** Live chat with customers, Send products and discounts in chat, Automated messages, Cart monitoring, Staff chat assignment, Shop app integration

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response to customer inquiries
- 👍 Helpful for increasing sales conversions
- 💡 Useful for providing customer service
- 👍 Customization options for chat
- 🚀 Efficient for responding to customers on the go

**What reviewers complain about**

- 🐛 Delayed message updates and notifications
- 🐛 Inability to switch between multiple stores
- 🐛 Crashes and glitches
- 🐛 Spam and scam messages from 'experts'
- 🐛 Inability to block or filter unwanted messages

**Reported bugs**

- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts

**Requested features**

- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat


### Artlogic

[App page](https://appshunter.io/ios/app/artlogic/id1667609500)

This app helps art professionals showcase and share their collections. Generate sales emails, curate presentations, and manage client interactions seamlessly. It's designed for confidence and ease of use in the art business.

**Highlights:** Generate professional sales emails, Share artworks via email/messaging, Curate and showcase presentations, Maintain data privacy, Search artworks, artists, and presentations

**In-app purchases:** none


## Frequently asked questions

### Is Shopify Inbox free?

Shopify Inbox is free to download, with no in-app purchases.

### Is Artlogic free?

Artlogic is free to download, with no in-app purchases.

### Which has better reviews, Shopify Inbox or Artlogic?

Artlogic is rated higher. Shopify Inbox averages 4.8 out of 5 from 13K ratings, while Artlogic averages 5.0 from 2 ratings.

### Do Shopify Inbox or Artlogic have ads?

Neither Shopify Inbox nor Artlogic shows ads.

### Which is updated more often, Shopify Inbox or Artlogic?

Shopify Inbox ships an update fortnightly, and Artlogic monthly. Most recently, Shopify Inbox was updated on November 7, 2026 and Artlogic on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*