# Shopify Inbox vs Windcave Proxy

The clearest difference is ratings volume: Shopify Inbox at 13K against Windcave Proxy's 1. Shopify Inbox also leads on update cadence (fortnightly vs monthly). Windcave Proxy's advantage is rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Windcave Proxy holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Shopify Inbox has 13K ratings behind it against 1, so its average is the more settled of the two.

Shopify Inbox ships an update fortnightly, Windcave Proxy monthly. The most recent releases landed on September 27, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | Shopify Inbox | Windcave Proxy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (13K ratings)](https://appshunter.io/ios/app/shopify-inbox/id1301681854/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/windcave-proxy/id6471383472/reviews)** |
| Number of ratings | **13K** | 1 |
| Positive reviews | 58.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Monthly |
| Monetization | Free | Free |
| Size | 41 MB | 1 MB |
| Requires iOS | **15.1** | 16.7 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | +4 | 4+ |
| Developer | [Shopify Inc.](https://appshunter.io/developer/371294475) | [Windcave Limited](https://appshunter.io/developer/1117764875) |

## What reviewers say

### Shopify Inbox

[App page](https://appshunter.io/ios/app/shopify-inbox/id1301681854)

Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.

**Highlights:** Sell products and discounts via chat, Automated message responses, Track shopping cart activity, Assign chats to staff, Manage conversations from multiple channels, Send order updates via email

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response to customer inquiries
- 👍 Helpful for increasing sales conversions
- 💡 Useful for providing customer service
- 👍 Customization options for chat
- 🚀 Efficient for responding to customers on the go

**What reviewers complain about**

- 🐛 Delayed message updates and notifications
- 🐛 Inability to switch between multiple stores
- 🐛 Crashes and glitches
- 🐛 Spam and scam messages from 'experts'
- 🐛 Inability to block or filter unwanted messages

**Reported bugs**

- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts

**Requested features**

- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat


### Windcave Proxy

[App page](https://appshunter.io/ios/app/windcave-proxy/id6471383472)

This application acts as a network proxy for payment terminals, enabling them to process transactions using a mobile device's internet connection. It supports both direct terminal connections and web-initiated payment requests, ensuring transaction completion even when the phone is locked.

**Highlights:** Connects to terminals via Bluetooth LE, Uses mobile network for transactions, Supports HIT transactions, Background operation for locked phones, Payment security tracking

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Shopify Inbox free?

Shopify Inbox is free to download, with no in-app purchases.

### Is Windcave Proxy free?

Windcave Proxy is free to download, with no in-app purchases.

### Which has better reviews, Shopify Inbox or Windcave Proxy?

Windcave Proxy is rated higher. Shopify Inbox averages 4.8 out of 5 from 13K ratings, while Windcave Proxy averages 5.0 from 1 ratings.

### Do Shopify Inbox or Windcave Proxy have ads?

Neither Shopify Inbox nor Windcave Proxy shows ads.

### Which is updated more often, Shopify Inbox or Windcave Proxy?

Shopify Inbox ships an update fortnightly, and Windcave Proxy monthly. Most recently, Shopify Inbox was updated on September 27, 2026 and Windcave Proxy on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*