# Shopify Inbox vs Printify App

The clearest difference is rating: Shopify Inbox at 4.8 against Printify App's 3.0. Shopify Inbox also leads on review sentiment (58% vs 26%) and ratings volume (13K vs 44). Printify App's advantage is update cadence (every 5 days vs fortnightly) and chart position (#198 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Shopify Inbox holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: Shopify Inbox has 13K ratings behind it against 44, so its average is the more settled of the two. Written reviews point the same way: 58% of Shopify Inbox's written reviews are positive against 26% of Printify App's.

Shopify Inbox ships an update fortnightly, Printify App every 5 days. The most recent releases landed on September 23, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Shopify Inbox | Printify App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (13K ratings)](https://appshunter.io/ios/app/shopify-inbox/id1301681854/reviews)** | [3.0 (44 ratings)](https://appshunter.io/ios/app/printify-app/id6747032395/reviews) |
| Number of ratings | **13K** | 44 |
| Positive reviews | **58.0% of reviews** | 25.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 5 days** |
| Monetization | Free | Free |
| Best chart rank | — | **#198** |
| Size | 41 MB | 61 MB |
| Requires iOS | **15.1** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | +4 | 4+ |
| Developer | [Shopify Inc.](https://appshunter.io/developer/371294475) | [Printify](https://appshunter.io/developer/1819475698) |

## What reviewers say

### Shopify Inbox

[App page](https://appshunter.io/ios/app/shopify-inbox/id1301681854)

Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.

**Highlights:** Sell products and discounts via chat, Automated message responses, Track shopping cart activity, Assign chats to staff, Manage conversations from multiple channels, Send order updates via email

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response to customer inquiries
- 👍 Helpful for increasing sales conversions
- 💡 Useful for providing customer service
- 👍 Customization options for chat
- 🚀 Efficient for responding to customers on the go

**What reviewers complain about**

- 🐛 Delayed message updates and notifications
- 🐛 Inability to switch between multiple stores
- 🐛 Crashes and glitches
- 🐛 Spam and scam messages from 'experts'
- 🐛 Inability to block or filter unwanted messages

**Reported bugs**

- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts

**Requested features**

- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat


### Printify App

[App page](https://appshunter.io/ios/app/printify-app/id6747032395)

**Currently charting:** #198 Top Free · Business (US App Store)

Manage your print-on-demand business on the go. View, edit, and update order details, production status, and fulfillment from your phone. Stay connected to your business anytime, anywhere.

**Highlights:** View all orders in one place, Update order details, Manage production status, Manage fulfillment status, Real-time order updates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Shopify Inbox free?

Shopify Inbox is free to download, with no in-app purchases.

### Is Printify App free?

Printify App is free to download, with no in-app purchases.

### Which has better reviews, Shopify Inbox or Printify App?

Shopify Inbox is rated higher. Shopify Inbox averages 4.8 out of 5 from 13K ratings, while Printify App averages 3.0 from 44 ratings.

### Do Shopify Inbox or Printify App have ads?

Neither Shopify Inbox nor Printify App shows ads.

### Which is updated more often, Shopify Inbox or Printify App?

Shopify Inbox ships an update fortnightly, and Printify App every 5 days. Most recently, Shopify Inbox was updated on September 23, 2026 and Printify App on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*