# Shopify Inbox vs EasyTickets

Shopify Inbox and EasyTickets are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | Shopify Inbox | EasyTickets |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (13K ratings)](https://appshunter.io/ios/app/shopify-inbox/id1301681854/reviews)** | — |
| Number of ratings | **13K** | — |
| Positive reviews | 58.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | — |
| Monetization | Free | — |
| Size | 41 MB | 37 MB |
| Requires iOS | 15.1 | **15.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Shopify Inc.](https://appshunter.io/developer/371294475) | [Arpit Shah](https://appshunter.io/developer/1472509526) |

## What reviewers say

### Shopify Inbox

[App page](https://appshunter.io/ios/app/shopify-inbox/id1301681854)

Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.

**Highlights:** Sell products and discounts via chat, Automated message responses, Track shopping cart activity, Assign chats to staff, Manage conversations from multiple channels, Send order updates via email

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response to customer inquiries
- 👍 Helpful for increasing sales conversions
- 💡 Useful for providing customer service
- 👍 Customization options for chat
- 🚀 Efficient for responding to customers on the go

**What reviewers complain about**

- 🐛 Delayed message updates and notifications
- 🐛 Inability to switch between multiple stores
- 🐛 Crashes and glitches
- 🐛 Spam and scam messages from 'experts'
- 🐛 Inability to block or filter unwanted messages

**Reported bugs**

- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts

**Requested features**

- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat


### EasyTickets

[App page](https://appshunter.io/ios/app/easytickets/id6759647522)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Shopify Inbox free?

Shopify Inbox is free to download, with no in-app purchases.

### Is EasyTickets free?

EasyTickets is free to download, with no in-app purchases.

### Do Shopify Inbox or EasyTickets have ads?

Neither Shopify Inbox nor EasyTickets shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*