# VidCom vs CRM Video

The clearest difference is rating: VidCom at 5.0 against CRM Video's 4.4. VidCom also leads on monetization model (free vs ad-supported). CRM Video's advantage is ratings volume (246 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VidCom holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: CRM Video has 246 ratings behind it against 5, so its average is the more settled of the two.

VidCom ships an update every 6 weeks, CRM Video monthly. The most recent releases landed on September 13, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | VidCom | CRM Video |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (5 ratings)](https://appshunter.io/ios/app/vidcom/id1303607218/reviews)** | [4.4 (246 ratings)](https://appshunter.io/ios/app/crm-video/id6742459254/reviews) |
| Number of ratings | 5 | **246** |
| Positive reviews | — | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Monthly** |
| Monetization | **Free** | Ad-supported |
| Size | 100 MB | 67 MB |
| Requires iOS | **15.3** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Concat Systems Inc](https://appshunter.io/developer/410662555) | [CDK Global, LLC](https://appshunter.io/developer/1798285216) |

## What reviewers say

### VidCom

[App page](https://appshunter.io/ios/app/vidcom/id1303607218)

This app facilitates customer communication for dealerships through personalized video messages and live video calls. It allows staff to follow up with leads, build rapport, and conduct virtual vehicle walkarounds.

**Highlights:** Video email and text communication, Live streaming video calls, Personalized customer engagement, Virtual vehicle walkarounds, Lead follow-up tools

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### CRM Video

[App page](https://appshunter.io/ios/app/crm-video/id6742459254)

Record, send, and track personalized video messages directly within your CRM workflow. This app empowers automotive professionals to build trust, boost engagement, and drive sales through face-to-face communication.

**Highlights:** Record and upload videos, Customize with branded landing pages, Merge multiple video clips, Send via email, text, or social, Track engagement metrics, Manage video library

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is VidCom free?

VidCom is free to download, with no in-app purchases.

### Is CRM Video free?

CRM Video is free to download, with no in-app purchases.

### Which has better reviews, VidCom or CRM Video?

VidCom is rated higher. VidCom averages 5.0 out of 5 from 5 ratings, while CRM Video averages 4.4 from 246 ratings.

### Do VidCom or CRM Video have ads?

Neither VidCom nor CRM Video shows ads.

### Which is updated more often, VidCom or CRM Video?

VidCom ships an update every 6 weeks, and CRM Video monthly. Most recently, VidCom was updated on September 13, 2026 and CRM Video on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*