# Tyler Shield Mobile vs Utah ID Authenticator

The clearest difference is rating: Tyler Shield Mobile at 3.8 against Utah ID Authenticator's 2.3. Tyler Shield Mobile also leads on review sentiment (53% vs 17%) and update cadence (every 4 weeks vs every 23 months). Utah ID Authenticator's advantage is iOS requirement (9.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tyler Shield Mobile holds the better App Store score, 3.8 against 2.3. That said, the two scores are not equally well evidenced: Tyler Shield Mobile has 322 ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 53% of Tyler Shield Mobile's written reviews are positive against 17% of Utah ID Authenticator's.

Tyler Shield Mobile ships an update every 4 weeks, Utah ID Authenticator every 23 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | Tyler Shield Mobile | Utah ID Authenticator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.8 (322 ratings)](https://appshunter.io/ios/app/tyler-shield-mobile/id1309857455/reviews)** | [2.3 (15 ratings)](https://appshunter.io/ios/app/utah-id-authenticator/id1420247923/reviews) |
| Number of ratings | **322** | 15 |
| Positive reviews | **52.8% of reviews** | 16.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 23 months |
| Monetization | Free | Free |
| Size | 155 MB | 5 MB |
| Requires iOS | 17.0 | **9.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Tyler Technologies, Inc](https://appshunter.io/developer/723747024) | [State of Utah Department of Technology Services](https://appshunter.io/developer/876542094) |

## What reviewers say

### Tyler Shield Mobile

[App page](https://appshunter.io/ios/app/tyler-shield-mobile/id1309857455)

Enhance officer safety and preparedness with intelligent, law-specific dispatching. This app provides context-aware critical information based on role and location, ensuring mission-critical data is always accessible.

**Highlights:** Intelligent, law-specific dispatching, Context-aware critical information, Easy-to-read route to calls, Responder location and ETA, Instant access to building maps and plans, Secure communications, Real-time call details

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great app overall
- 👍 Works well
- 👍 Informative for supervisors
- 👍 Useful in the field
- 👍 Great for plain clothes/uniform

**What reviewers complain about**

- 👎 Not user friendly
- 👎 Unreliable in rural areas
- 👎 Was not what was promised
- 👎 Functionality doesn't work
- 👎 App keeps failing

**Reported bugs**

- Date of birth incorrect
- Routing function incorrect
- Can't print
- Clipping to clipboard no longer works
- App re-logs and shows in service if not shut down

**Requested features**

- Wish it had CarPlay
- Connect to Apple CarPlay
- Support for CarPlay
- Add CarPlay capabilities
- Ability to view call details of other calls when on a ticket


### Utah ID Authenticator

[App page](https://appshunter.io/ios/app/utah-id-authenticator/id1420247923)

This app provides secure access to various services by registering your phone. It allows for easy login through notifications or by generating one-time passwords, with support for multiple accounts and biometric authentication.

**Highlights:** Automatic QR code setup, Multiple account support, Touch ID authorization, One-Time Password generation, Secure access to services

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Tyler Shield Mobile free?

Tyler Shield Mobile is free to download, with no in-app purchases.

### Is Utah ID Authenticator free?

Utah ID Authenticator is free to download, with no in-app purchases.

### Which has better reviews, Tyler Shield Mobile or Utah ID Authenticator?

Tyler Shield Mobile is rated higher. Tyler Shield Mobile averages 3.8 out of 5 from 322 ratings, while Utah ID Authenticator averages 2.3 from 15 ratings.

### Do Tyler Shield Mobile or Utah ID Authenticator have ads?

Neither Tyler Shield Mobile nor Utah ID Authenticator shows ads.

### Which is updated more often, Tyler Shield Mobile or Utah ID Authenticator?

Tyler Shield Mobile ships an update every 4 weeks, and Utah ID Authenticator every 23 months. Most recently, Tyler Shield Mobile was updated on October 24, 2026 and Utah ID Authenticator on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*