# OAK 311 vs Tumble

The clearest difference is rating: OAK 311 at 4.4 against Tumble's 3.0. OAK 311 also leads on ratings volume (706 vs 105). Tumble's advantage is update cadence (weekly vs every 3 months) and iOS requirement (16.0 vs 18.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OAK 311 holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: OAK 311 has 706 ratings behind it against 105, so its average is the more settled of the two. Written reviews complicate that: 31% of OAK 311's written reviews are positive against 32% of Tumble's, so the app with the better star average is not the one people write more warmly about.

OAK 311 ships an update every 3 months, Tumble weekly. Both last shipped on November 13, 2026.

## The numbers

| Metric | OAK 311 | Tumble |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (706 ratings)](https://appshunter.io/ios/app/oak-311/id1316091489/reviews)** | [3.0 (105 ratings)](https://appshunter.io/ios/app/tumble/id1544526817/reviews) |
| Number of ratings | **706** | 105 |
| Positive reviews | 30.6% of reviews | **32.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Weekly** |
| Monetization | Free | Free |
| Size | 145 MB | 162 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 12+ | 4+ |
| Developer | [City of Oakland](https://appshunter.io/developer/1316091488) | [Clarified](https://appshunter.io/developer/1544526819) |

## What reviewers say

### OAK 311

[App page](https://appshunter.io/ios/app/oak-311/id1316091489)

Easily report non-emergency issues in Oakland, California, with photo attachments and GPS location. Track your reports, engage with community submissions, and stay updated on city news and events.

**Highlights:** Report non-emergency issues, Attach photos to reports, Automatic or manual GPS location, Follow and comment on issues, Receive action notifications, Connect to city social media, View city news and events

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Successful issue resolution for many users
- 🚀 Quick response times on some reports
- 👍 Easy to use interface for most users
- 🔄 Seamless data migration from previous system
- 🙏 Appreciated by community members

**What reviewers complain about**

- ⏱️ Extremely slow response times from city
- 🐛 Buggy and crash-prone application
- 😤 Reports closed without action taken
- 🗺️ Poor location detection and city boundary issues
- ❌ No accountability for completed work

**Reported bugs**

- Photo selection always uses previous image
- App loses all data when pressing photo button
- Verification code never arrives
- Map feature crashes
- License plate field won't populate

**Requested features**

- Tree trimming and low-hanging branch reporting
- Better step-by-step instructions
- Touch ID sign-in capability
- Photo verification by city workers before case closure
- Ability to report duplicate issues in same location


### Tumble

[App page](https://appshunter.io/ios/app/tumble/id1544526817)

Manage your laundry effortlessly with this mobile payment solution. Check machine availability, pay cashless, and get real-time cycle updates. Opt for pickup and delivery for a convenient, on-demand service.

**Highlights:** Mobile payment for laundry, View machine availability, Real-time cycle status updates, Cashless payment options, On-demand pickup and delivery service

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and responsive customer support
- 👍 Easy-to-use app interface
- 💡 Innovative wash-and-fold delivery service
- 🔒 Machine locking feature prevents theft
- ⏱️ Quick turnaround times for laundry delivery

**What reviewers complain about**

- 🐛 Machines frequently malfunction and go offline
- 💸 Charges users for failed cycles
- 😤 Inadequate machine maintenance and repairs
- 🚫 Inaccurate machine availability status in app
- ⏳ Slow customer support response times

**Reported bugs**

- 10-minute delay before using finished machines
- App fails to process orders randomly
- Machine scanner says 'in use' when machine is empty
- App UI changes inconsistently between sessions
- Payment declined despite sufficient funds

**Requested features**

- Cycle completion notifications with sound alerts
- Dark mode for app interface
- Real-time accurate machine availability status
- Phone support option instead of chat-only
- Ability to set default building address


## Frequently asked questions

### Is OAK 311 free?

OAK 311 is free to download, with no in-app purchases.

### Is Tumble free?

Tumble is free to download, with no in-app purchases.

### Which has better reviews, OAK 311 or Tumble?

OAK 311 is rated higher. OAK 311 averages 4.4 out of 5 from 706 ratings, while Tumble averages 3.0 from 105 ratings.

### Do OAK 311 or Tumble have ads?

Neither OAK 311 nor Tumble shows ads.

### Which is updated more often, OAK 311 or Tumble?

OAK 311 ships an update every 3 months, and Tumble weekly. Most recently, OAK 311 was updated on November 13, 2026 and Tumble on November 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*