# OAK 311 vs Credo Mobile

The clearest difference is rating: OAK 311 at 4.4 against Credo Mobile's 1.3. OAK 311 also leads on review sentiment (31% vs 8%) and ratings volume (696 vs 20). Credo Mobile's advantage is iOS requirement (15.6 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OAK 311 holds the better App Store score, 4.4 against 1.3. That said, the two scores are not equally well evidenced: OAK 311 has 696 ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 31% of OAK 311's written reviews are positive against 8% of Credo Mobile's.

OAK 311 ships an update every 3 months, Credo Mobile every 2 months. The most recent releases landed on October 24, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | OAK 311 | Credo Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (696 ratings)](https://appshunter.io/ios/app/oak-311/id1316091489/reviews)** | [1.3 (20 ratings)](https://appshunter.io/ios/app/credo-mobile/id6464708149/reviews) |
| Number of ratings | **696** | 20 |
| Positive reviews | **30.6% of reviews** | 8.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 145 MB | 36 MB |
| Requires iOS | 18.0 | **15.6** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [City of Oakland](https://appshunter.io/developer/1316091488) | [Credo App](https://appshunter.io/developer/1706377512) |

## What reviewers say

### OAK 311

[App page](https://appshunter.io/ios/app/oak-311/id1316091489)

Easily report non-emergency issues in Oakland, California, with photo attachments and GPS location. Track your reports, engage with community submissions, and stay updated on city news and events.

**Highlights:** Report non-emergency issues, Attach photos to reports, Automatic or manual GPS location, Follow and comment on issues, Receive action notifications, Connect to city social media, View city news and events

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Successful issue resolution for many users
- 🚀 Quick response times on some reports
- 👍 Easy to use interface for most users
- 🔄 Seamless data migration from previous system
- 🙏 Appreciated by community members

**What reviewers complain about**

- ⏱️ Extremely slow response times from city
- 🐛 Buggy and crash-prone application
- 😤 Reports closed without action taken
- 🗺️ Poor location detection and city boundary issues
- ❌ No accountability for completed work

**Reported bugs**

- Photo selection always uses previous image
- App loses all data when pressing photo button
- Verification code never arrives
- Map feature crashes
- License plate field won't populate

**Requested features**

- Tree trimming and low-hanging branch reporting
- Better step-by-step instructions
- Touch ID sign-in capability
- Photo verification by city workers before case closure
- Ability to report duplicate issues in same location


### Credo Mobile

[App page](https://appshunter.io/ios/app/credo-mobile/id6464708149)

This app supports ethical businesses and organizations that prioritize people and the planet. It helps users discover and support companies aligned with their values, promoting positive social and environmental impact.

**Highlights:** Discover ethical businesses, Support value-aligned companies, Promote social impact, Promote environmental impact, Find mission-driven organizations

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is OAK 311 free?

OAK 311 is free to download, with no in-app purchases.

### Is Credo Mobile free?

Credo Mobile is free to download, with no in-app purchases.

### Which has better reviews, OAK 311 or Credo Mobile?

OAK 311 is rated higher. OAK 311 averages 4.4 out of 5 from 696 ratings, while Credo Mobile averages 1.3 from 20 ratings.

### Do OAK 311 or Credo Mobile have ads?

Neither OAK 311 nor Credo Mobile shows ads.

### Which is updated more often, OAK 311 or Credo Mobile?

OAK 311 ships an update every 3 months, and Credo Mobile every 2 months. Most recently, OAK 311 was updated on October 24, 2026 and Credo Mobile on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*