# Optix vs PGH311

The clearest difference is rating: Optix at 4.9 against PGH311's 1.8. Optix also leads on review sentiment (67% vs 31%) and update cadence (monthly vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Optix holds the better App Store score, 4.9 against 1.8. That said, the two scores are not equally well evidenced: Optix has 159 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 67% of Optix's written reviews are positive against 31% of PGH311's.

Optix ships an update monthly, PGH311 every 5 months. The most recent releases landed on October 20, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Optix | PGH311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (159 ratings)](https://appshunter.io/ios/app/optix/id1316198832/reviews)** | [1.8 (16 ratings)](https://appshunter.io/ios/app/pgh311/id6733227175/reviews) |
| Number of ratings | **159** | 16 |
| Positive reviews | **66.7% of reviews** | 30.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 months |
| Monetization | Free | Free |
| Size | 44 MB | 53 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 4+ |
| Developer | [ShareDesk Global Inc.](https://appshunter.io/developer/1101933505) | [City of Pittsburgh](https://appshunter.io/developer/1405192495) |

## What reviewers say

### Optix

[App page](https://appshunter.io/ios/app/optix/id1316198832)

This app provides a mobile-first experience for smart and connected workplaces. It powers coworking spaces and enterprise organizations, offering seamless access to workplace resources. Contact your community manager for access.

**Highlights:** Mobile-first workplace experience, Powers coworking spaces, Supports enterprise organizations, Seamless access to workplace resources

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### PGH311

[App page](https://appshunter.io/ios/app/pgh311/id6733227175)

Report non-emergency issues and track their progress within the city. Connect with city services for a cleaner and safer community. Submit requests for services like pothole repair or missed trash pickup.

**Highlights:** Submit non-emergency service requests, Track request updates, View active service requests, Connect with city departments, Report potholes, trash, and debris

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Optix free?

Optix is free to download, with no in-app purchases.

### Is PGH311 free?

PGH311 is free to download, with no in-app purchases.

### Which has better reviews, Optix or PGH311?

Optix is rated higher. Optix averages 4.9 out of 5 from 159 ratings, while PGH311 averages 1.8 from 16 ratings.

### Do Optix or PGH311 have ads?

Neither Optix nor PGH311 shows ads.

### Which is updated more often, Optix or PGH311?

Optix ships an update monthly, and PGH311 every 5 months. Most recently, Optix was updated on October 20, 2026 and PGH311 on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*