# Work Tasks Pro vs ServiceNow Agent

The clearest difference is rating: Work Tasks Pro at 5.0 against ServiceNow Agent's 4.6. Work Tasks Pro also leads on iOS requirement (15.0 vs 18.0). ServiceNow Agent's advantage is ratings volume (2.7K vs 2) and update cadence (every 2 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Work Tasks Pro holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.7K ratings behind it against 2, so its average is the more settled of the two.

Work Tasks Pro ships an update every 3 months, ServiceNow Agent every 2 weeks. Both last shipped on November 4, 2026.

## The numbers

| Metric | Work Tasks Pro | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/work-tasks-pro/id1318555492/reviews)** | [4.6 (2.7K ratings)](https://appshunter.io/ios/app/servicenow-agent/id1446951408/reviews) |
| Number of ratings | 2 | **2.7K** |
| Positive reviews | — | 61.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 167 MB | 137 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 9+ | 4+ |
| Developer | [AVEVA GROUP PLC](https://appshunter.io/developer/1416767896) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### Work Tasks Pro

[App page](https://appshunter.io/ios/app/work-tasks-pro/id1318555492)

This premium mobile application empowers business professionals to securely manage critical workflows and make decisions on the go. It allows authenticated users to view, submit, and act on work items, forms, and requests with real-time notifications and customizable settings.

**Highlights:** View and submit forms and work items, Approve or reject requests, Search work items, Real-time notifications, Customize notification sounds, Prioritize and allocate queue items

**Features:** macOS Compatibility

**In-app purchases:** none


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent/id1446951408)

This app allows service desk agents to manage and resolve requests on the go. It offers an intuitive interface for triaging, acting on, and resolving issues, even without internet access. Leverage device capabilities for tasks like navigation and barcode scanning.

**Highlights:** Manage assigned team work, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and productive
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 📱 Convenient mobile access

**What reviewers complain about**

- 🐛 Occasional crashes and bugs
- ⏱️ Slow performance at times
- 🔍 Limited search and filtering options
- 🔧 Lack of key functionality (e.g., changing ticket status)

**Reported bugs**

- Login issues and frequent log-outs
- Broken map/location functionality
- Inconsistent performance across devices
- Compatibility problems with newer iOS versions

**Requested features**

- Ability to assign tickets to self
- More customization options (e.g., font size, themes)
- Improved notification system (audible alerts, clearing notifications)
- Integration with other productivity tools


## Frequently asked questions

### Is Work Tasks Pro free?

Work Tasks Pro is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Which has better reviews, Work Tasks Pro or ServiceNow Agent?

Work Tasks Pro is rated higher. Work Tasks Pro averages 5.0 out of 5 from 2 ratings, while ServiceNow Agent averages 4.6 from 2.7K ratings.

### Do Work Tasks Pro or ServiceNow Agent have ads?

Neither Work Tasks Pro nor ServiceNow Agent shows ads.

### Which is updated more often, Work Tasks Pro or ServiceNow Agent?

Work Tasks Pro ships an update every 3 months, and ServiceNow Agent every 2 weeks. Most recently, Work Tasks Pro was updated on November 4, 2026 and ServiceNow Agent on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*