# Work Tasks Pro vs ServiceNow Agent

The clearest difference is rating: Work Tasks Pro at 5.0 against ServiceNow Agent's 2.1. Work Tasks Pro also leads on iOS requirement (15.0 vs 18.0). ServiceNow Agent's advantage is update cadence (every 3 weeks vs every 3 months) and ratings volume (10 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Work Tasks Pro holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: ServiceNow Agent has 10 ratings behind it against 2, so its average is the more settled of the two.

Work Tasks Pro ships an update every 3 months, ServiceNow Agent every 3 weeks. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Work Tasks Pro | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/work-tasks-pro/id1318555492/reviews)** | [2.1 (10 ratings)](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149/reviews) |
| Number of ratings | 2 | **10** |
| Positive reviews | — | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 167 MB | 150 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 9+ | 4+ |
| Developer | [AVEVA GROUP PLC](https://appshunter.io/developer/1416767896) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### Work Tasks Pro

[App page](https://appshunter.io/ios/app/work-tasks-pro/id1318555492)

This premium mobile application empowers business professionals to securely manage critical workflows and make decisions on the go. It allows authenticated users to view, submit, and act on work items, forms, and requests with real-time notifications and customizable settings.

**Highlights:** View and submit forms and work items, Approve or reject requests, Search work items, Real-time notifications, Customize notification sounds, Prioritize and allocate queue items

**Features:** macOS Compatibility

**In-app purchases:** none


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149)

This app enables IT service desk agents to manage and resolve end-user requests on the go. It offers out-of-the-box workflows for various departments and allows offline work using native device capabilities.

**Highlights:** Manage team work assignments, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**In-app purchases:** none


## Frequently asked questions

### Is Work Tasks Pro free?

Work Tasks Pro is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Which has better reviews, Work Tasks Pro or ServiceNow Agent?

Work Tasks Pro is rated higher. Work Tasks Pro averages 5.0 out of 5 from 2 ratings, while ServiceNow Agent averages 2.1 from 10 ratings.

### Do Work Tasks Pro or ServiceNow Agent have ads?

Neither Work Tasks Pro nor ServiceNow Agent shows ads.

### Which is updated more often, Work Tasks Pro or ServiceNow Agent?

Work Tasks Pro ships an update every 3 months, and ServiceNow Agent every 3 weeks. Most recently, Work Tasks Pro was updated on November 4, 2026 and ServiceNow Agent on November 3, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*