# Qualtrics XM vs KaiNect by Kaivac

The clearest difference is update cadence: Qualtrics XM at monthly against KaiNect by Kaivac's every 7 months. Qualtrics XM also leads on ratings volume (1.8K vs 1). KaiNect by Kaivac's advantage is rating (5.0 vs 4.7) and iOS requirement (14.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

KaiNect by Kaivac holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Qualtrics XM has 1.8K ratings behind it against 1, so its average is the more settled of the two.

Qualtrics XM ships an update monthly, KaiNect by Kaivac every 7 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Qualtrics XM | KaiNect by Kaivac |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (1.8K ratings)](https://appshunter.io/ios/app/qualtrics-xm/id1319935291/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/kainect-by-kaivac/id6448855201/reviews)** |
| Number of ratings | **1.8K** | 1 |
| Positive reviews | 32.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 7 months |
| Monetization | Free | Free |
| Size | 40 MB | 3 MB |
| Requires iOS | 18.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Qualtrics, LLC](https://appshunter.io/developer/1785894774) | [Kaivac, Inc.](https://appshunter.io/developer/1518861545) |

## What reviewers say

### Qualtrics XM

[App page](https://appshunter.io/ios/app/qualtrics-xm/id1319935291)

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

**Highlights:** Real-time experience monitoring, Role-based dashboards, Ticket management, Real-time notifications, Customer response analysis, Advanced analytics

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick access
- 👍 User-friendly
- 💡 Useful reporting features
- 🚀 Efficient tool
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Crashes/freezes
- 🐛 Doesn't load/load issues
- 🐛 Bugs after updates
- 🐛 Notifications not working
- 🔒 Login issues

**Reported bugs**

- Crashes when selecting government option
- Dropdown options not visible
- Metrics not loading properly

**Requested features**

- Up-to-date data
- Landscape view for mobile
- Individual logins
- More dashboard features
- Screenshot functionality


### KaiNect by Kaivac

[App page](https://appshunter.io/ios/app/kainect-by-kaivac/id6448855201)

This app offers training, maintenance guides, and support for cleaning equipment. Users can access instructional videos, register new devices, and manage their equipment fleet. It aims to help users work more efficiently and cleanly.

**Highlights:** Training videos, Maintenance instructions, Equipment registration, Fleet management, Support resources

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Qualtrics XM free?

Qualtrics XM is free to download, with no in-app purchases.

### Is KaiNect by Kaivac free?

KaiNect by Kaivac is free to download, with no in-app purchases.

### Which has better reviews, Qualtrics XM or KaiNect by Kaivac?

KaiNect by Kaivac is rated higher. Qualtrics XM averages 4.7 out of 5 from 1.8K ratings, while KaiNect by Kaivac averages 5.0 from 1 ratings.

### Do Qualtrics XM or KaiNect by Kaivac have ads?

Neither Qualtrics XM nor KaiNect by Kaivac shows ads.

### Which is updated more often, Qualtrics XM or KaiNect by Kaivac?

Qualtrics XM ships an update monthly, and KaiNect by Kaivac every 7 months. Most recently, Qualtrics XM was updated on November 11, 2026 and KaiNect by Kaivac on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*