# Qualtrics XM vs ECSS

Qualtrics XM and ECSS are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Qualtrics XM ships an update monthly, ECSS every 2 months. The most recent releases landed on September 24, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | Qualtrics XM | ECSS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (1.7K ratings)](https://appshunter.io/ios/app/qualtrics-xm/id1319935291/reviews)** | — |
| Number of ratings | **1.7K** | — |
| Positive reviews | 32.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | — |
| Size | 30 MB | 65 MB |
| Requires iOS | 18.0 | **17.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 17+ |
| Developer | [Qualtrics, LLC](https://appshunter.io/developer/1785894774) | [European College of Sport Science e.V.](https://appshunter.io/developer/1743211686) |

## What reviewers say

### Qualtrics XM

[App page](https://appshunter.io/ios/app/qualtrics-xm/id1319935291)

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

**Highlights:** Real-time experience monitoring, Role-based dashboards, Ticket management, Real-time notifications, Customer response analysis, Advanced analytics

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick access
- 👍 User-friendly
- 💡 Useful reporting features
- 🚀 Efficient tool
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Crashes/freezes
- 🐛 Doesn't load/load issues
- 🐛 Bugs after updates
- 🐛 Notifications not working
- 🔒 Login issues

**Reported bugs**

- Crashes when selecting government option
- Dropdown options not visible
- Metrics not loading properly

**Requested features**

- Up-to-date data
- Landscape view for mobile
- Individual logins
- More dashboard features
- Screenshot functionality


### ECSS

[App page](https://appshunter.io/ios/app/ecss/id6499342197)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Qualtrics XM free?

Qualtrics XM is free to download, with no in-app purchases.

### Is ECSS free?

ECSS is free to download, with no in-app purchases.

### Do Qualtrics XM or ECSS have ads?

Neither Qualtrics XM nor ECSS shows ads.

### Which is updated more often, Qualtrics XM or ECSS?

Qualtrics XM ships an update monthly, and ECSS every 2 months. Most recently, Qualtrics XM was updated on September 24, 2026 and ECSS on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*