# DigiLocker vs Service Buddy by ABSLI

The clearest difference is update cadence: DigiLocker at every 3 weeks against Service Buddy by ABSLI's every 2 months. Service Buddy by ABSLI's advantage is review sentiment (50% vs 36%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

DigiLocker ships an update every 3 weeks, Service Buddy by ABSLI every 2 months. The most recent releases landed on October 29, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | DigiLocker | Service Buddy by ABSLI |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.3 (193 ratings)](https://appshunter.io/ios/app/digilocker/id1320618078/reviews)** | — |
| Number of ratings | **193** | — |
| Positive reviews | 35.6% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 112 MB | 18 MB |
| Requires iOS | 15.6 | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [National e-Governance Division](https://appshunter.io/developer/1216162617) | [Birla Sun Life Insurance](https://appshunter.io/developer/1129132428) |

## What reviewers say

### DigiLocker

[App page](https://appshunter.io/ios/app/digilocker/id1320618078)

A secure digital wallet for citizens to store and access important documents and certificates. This platform aims to reduce the need for physical paperwork by enabling digital issuance and verification.

**Highlights:** Secure document storage, Digital certificate issuance, Document verification, Paperless governance, Mobile access to documents

**In-app purchases:** none

**What reviewers like**

- 📱 Centralized document storage and access
- ✅ Government-issued documents are legally valid
- ⚡ Quick document retrieval from government databases
- 🎯 Convenient for travel and emergencies
- 🔐 Secure storage of sensitive documents

**What reviewers complain about**

- 🚪 Frequent unexpected logouts
- 🔄 Session timeout issues
- 📵 App crashes repeatedly
- 🔌 Authentication failures after login
- ⏱️ Slow app performance

**Reported bugs**

- App keeps logging out after seconds of authentication
- OTP delivery failures and invalid OTP errors
- App crashes when opening Aadhaar documents
- Blank white screens on login/signup
- App crashes on iOS 18 and iOS 26.2 versions

**Requested features**

- Email-based authentication option
- Automatic session logout after inactivity
- Folder creation for document organization
- Bulk document deletion capability
- Support for additional document types (voter ID, APAAR ID, state-specific certificates)


### Service Buddy by ABSLI

[App page](https://appshunter.io/ios/app/service-buddy-by-absli/id1574730183)

This app helps insurance agents and managers streamline customer service and sales. It provides tools for managing customer data, tracking commissions, and handling policy-related services. Key features include a dashboard with performance metrics, commission overviews, and customer management tools.

**Highlights:** Customer and policy management, Commission tracking, Renewal due management, Up-sell/Cross-sell recommendations, Customer information updates, Policy service execution, Document downloads

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is DigiLocker free?

DigiLocker is free to download, with no in-app purchases.

### Is Service Buddy by ABSLI free?

Service Buddy by ABSLI is free to download, with no in-app purchases.

### Do DigiLocker or Service Buddy by ABSLI have ads?

Neither DigiLocker nor Service Buddy by ABSLI shows ads.

### Which is updated more often, DigiLocker or Service Buddy by ABSLI?

DigiLocker ships an update every 3 weeks, and Service Buddy by ABSLI every 2 months. Most recently, DigiLocker was updated on October 29, 2026 and Service Buddy by ABSLI on October 7, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*