# BROAD Service vs One Onsite

The clearest difference is rating: BROAD Service at 5.0 against One Onsite's 2.5. BROAD Service also leads on iOS requirement (11.0 vs 15.0). One Onsite's advantage is update cadence (every 5 weeks vs every 8 months) and ratings volume (98 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BROAD Service holds the better App Store score, 5.0 against 2.5. That said, the two scores are not equally well evidenced: One Onsite has 98 ratings behind it against 1, so its average is the more settled of the two.

BROAD Service ships an update every 8 months, One Onsite every 5 weeks. The most recent releases landed on June 24, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | BROAD Service | One Onsite |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/broad-service/id1322889541/reviews)** | [2.5 (98 ratings)](https://appshunter.io/ios/app/one-onsite/id1642547378/reviews) |
| Number of ratings | 1 | **98** |
| Positive reviews | — | 23.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 8 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 15 MB | 117 MB |
| Requires iOS | **11.0** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [远大空调有限公司](https://appshunter.io/developer/1311332343) | [SMS ASSIST, LLC](https://appshunter.io/developer/616469901) |

## What reviewers say

### BROAD Service

[App page](https://appshunter.io/ios/app/broad-service/id1322889541)

Manage customer service records, including basic information, unit details, and satisfaction surveys. Engineers and distributors can easily upload maintenance logs, while headquarters can monitor service quality to ensure customer satisfaction.

**Highlights:** Customer information storage, Unit and basic information, Service record management, Satisfaction survey tracking, Maintenance record uploads, Service quality supervision

**Features:** macOS Compatibility

**In-app purchases:** none


### One Onsite

[App page](https://appshunter.io/ios/app/one-onsite/id1642547378)

This app assists facilities maintenance technicians in completing work orders efficiently. It provides detailed information, guides users to locations, and streamlines data collection for back-office reporting. The application is designed for ease of use with minimal training required.

**Highlights:** View daily work orders, Access issue and location details, Review historical service information, Guided task completion flow, Offline and low-connectivity performance, Faster data upload, Battery optimization

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BROAD Service free?

BROAD Service is free to download, with no in-app purchases.

### Is One Onsite free?

One Onsite is free to download, with no in-app purchases.

### Which has better reviews, BROAD Service or One Onsite?

BROAD Service is rated higher. BROAD Service averages 5.0 out of 5 from 1 ratings, while One Onsite averages 2.5 from 98 ratings.

### Do BROAD Service or One Onsite have ads?

Neither BROAD Service nor One Onsite shows ads.

### Which is updated more often, BROAD Service or One Onsite?

BROAD Service ships an update every 8 months, and One Onsite every 5 weeks. Most recently, BROAD Service was updated on June 24, 2026 and One Onsite on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*