# MikroTik vs First Step Help

The clearest difference is review sentiment: First Step Help at 100% against MikroTik's 46%. MikroTik's advantage is rating (3.9 vs 3.0) and ratings volume (267 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MikroTik holds the better App Store score, 3.9 against 3.0. That said, the two scores are not equally well evidenced: MikroTik has 267 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 46% of MikroTik's written reviews are positive against 100% of First Step Help's, so the app with the better star average is not the one people write more warmly about.

MikroTik ships an update every 2 months, First Step Help every 5 months. The most recent releases landed on September 22, 2026 and September 18, 2026 respectively.

## The numbers

| Metric | MikroTik | First Step Help |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.9 (267 ratings)](https://appshunter.io/ios/app/mikrotik/id1323064830/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/first-step-help/id1478309146/reviews) |
| Number of ratings | **267** | 2 |
| Positive reviews | 45.6% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Size | 37 MB | 55 MB |
| Requires iOS | **16.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 9+ | 4+ |
| Developer | [Mikrotikls SIA](https://appshunter.io/developer/1323064829) | [First Step Internet, L.L.C.](https://appshunter.io/developer/1478309145) |

## What reviewers say

### MikroTik

[App page](https://appshunter.io/ios/app/mikrotik/id1323064830)

Configure and manage MikroTik routers and access points remotely. This tool provides access to essential network features like routing, firewall, and bandwidth management directly from your smartphone.

**Highlights:** RouterOS configuration, Network management, Firewall settings, Bandwidth control, Wireless AP setup, Hotspot gateway management

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Fully functional
- 🔒 Secure connection
- 👍 Comprehensive features
- 👍 Handy for on-the-go management
- 👍 Intuitive interface

**What reviewers complain about**

- 🐛 Crashes and bugs
- 🐛 Slow performance and loading times
- 🐛 Unreliable connection
- 🐛 Unstable after updates
- 🐛 Inability to configure certain settings

**Reported bugs**

- Connection issues and 'connection refused' errors
- Inability to login or access certain settings
- Crashes when trying to view specific menus or data
- Inconsistent behavior after updates
- Incorrect display of information (e.g. DHCP leases, interface traffic)

**Requested features**

- Add support for RoMON and terminal access
- Improve navigation and search functionality
- Provide more customization options
- Optimize for tablet/iPad use
- Add support for more languages (e.g. Spanish, Russian)


### First Step Help

[App page](https://appshunter.io/ios/app/first-step-help/id1478309146)

This utility app performs various network tests and diagnostics to help troubleshoot internet issues. It allows users to share test results with support agents for faster problem resolution. Additional features include live view sessions and router settings checks.

**Highlights:** Network tests and diagnostics, Share test results with support, Live View sessions, Router settings check, Location data for network analysis

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is MikroTik free?

MikroTik is free to download, with no in-app purchases.

### Is First Step Help free?

First Step Help is free to download, with no in-app purchases.

### Which has better reviews, MikroTik or First Step Help?

MikroTik is rated higher. MikroTik averages 3.9 out of 5 from 267 ratings, while First Step Help averages 3.0 from 2 ratings.

### Do MikroTik or First Step Help have ads?

Neither MikroTik nor First Step Help shows ads.

### Which is updated more often, MikroTik or First Step Help?

MikroTik ships an update every 2 months, and First Step Help every 5 months. Most recently, MikroTik was updated on September 22, 2026 and First Step Help on September 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*