# AnswerConnect vs CTM Phone

The clearest difference is rating: AnswerConnect at 4.7 against CTM Phone's 3.7. AnswerConnect also leads on ratings volume (1.1K vs 31) and review sentiment (52% vs 33%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AnswerConnect holds the better App Store score, 4.7 against 3.7. That said, the two scores are not equally well evidenced: AnswerConnect has 1.1K ratings behind it against 31, so its average is the more settled of the two. Written reviews point the same way: 52% of AnswerConnect's written reviews are positive against 33% of CTM Phone's.

AnswerConnect ships an update every 9 days, CTM Phone weekly. The most recent releases landed on October 25, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | AnswerConnect | CTM Phone |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (1.1K ratings)](https://appshunter.io/ios/app/answerconnect/id1324013996/reviews)** | [3.7 (31 ratings)](https://appshunter.io/ios/app/ctm-phone/id6757491680/reviews) |
| Number of ratings | **1.1K** | 31 |
| Positive reviews | **52.4% of reviews** | 33.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 9 days | **Weekly** |
| Monetization | Free | Free |
| Size | 233 MB | 62 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [AnywhereWorks](https://appshunter.io/developer/1318693181) | [CallTrackingMetrics](https://appshunter.io/developer/707516899) |

## What reviewers say

### AnswerConnect

[App page](https://appshunter.io/ios/app/answerconnect/id1324013996)

Manage your live reception account on your iOS device. This app provides access to a 24/7 customer service team, allowing you to view messages, customer contact information, and collaborate with your team. Stay updated on all customer interactions and ensure no message is missed.

**Highlights:** View inbound messages, Access customer contact information, Receive message notifications, Forward messages via email/SMS, Add notes to messages, Collaborate with team on messages, Archive messages

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Professional and helpful customer service
- 🚀 Efficient and reliable call answering
- 📱 Useful mobile app and web platform

**What reviewers complain about**

- ⚠️ Questionable billing practices and lack of transparency
- 🔍 Inconsistent call handling and language barriers
- 🐛 Frequent technical issues and app malfunctions

**Reported bugs**

- Notifications not working as expected
- App crashes and compatibility issues
- Inconsistent performance across devices

**Requested features**

- Detailed call logs and usage tracking
- Customizable notification settings
- Improved integration with scheduling tools


### CTM Phone

[App page](https://appshunter.io/ios/app/ctm-phone/id6757491680)

This business communication tool enables teams to manage calls, texts, and voicemails on the go. It provides conversation context and history, allowing users to add notes and tags during interactions. Requires an active CallTrackingMetrics account.

**Highlights:** Handle inbound/outbound calls, Send/receive text messages, Push notifications for new communications, View contact details and activity history, Add notes and tags during calls, Review call recordings and voicemails

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is AnswerConnect free?

AnswerConnect is free to download, with no in-app purchases.

### Is CTM Phone free?

CTM Phone is free to download, with no in-app purchases.

### Which has better reviews, AnswerConnect or CTM Phone?

AnswerConnect is rated higher. AnswerConnect averages 4.7 out of 5 from 1.1K ratings, while CTM Phone averages 3.7 from 31 ratings.

### Do AnswerConnect or CTM Phone have ads?

Neither AnswerConnect nor CTM Phone shows ads.

### Which is updated more often, AnswerConnect or CTM Phone?

AnswerConnect ships an update every 9 days, and CTM Phone weekly. Most recently, AnswerConnect was updated on October 25, 2026 and CTM Phone on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*