# vSite AR vs Esri Support

The clearest difference is ratings volume: Esri Support at 33 against vSite AR's 5. vSite AR's advantage is review sentiment (33% vs 25%). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.4 for vSite AR against 4.5 for Esri Support. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 33% of vSite AR's written reviews are positive against 25% of Esri Support's.

vSite AR ships an update every 11 days, Esri Support every 2 weeks. The most recent releases landed on September 15, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | vSite AR | Esri Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (5 ratings)](https://appshunter.io/ios/app/vsite-ar/id1325123179/reviews) | **[4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews)** |
| Number of ratings | 5 | **33** |
| Positive reviews | **33.3% of reviews** | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 11 days** | Every 2 weeks |
| Monetization | Free | Free |
| Size | 185 MB | 89 MB |
| Requires iOS | 16.1 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [vGIS Inc.](https://appshunter.io/developer/1325123178) | [ESRI](https://appshunter.io/developer/379687933) |

## What reviewers say

### vSite AR

[App page](https://appshunter.io/ios/app/vsite-ar/id1325123179)

This app provides real-time visibility into subsurface infrastructure projects, simplifying documentation and tracking with AI and AR tools. It helps teams manage progress, quantities, and profitability, reducing errors and delays.

**Highlights:** Real-time project visibility, AR visualization of drawings and data, 3D capture of test pits and as-builts, Automated production and cost tracking, AI-powered QA/QC and alerts, Seamless collaboration across teams, Integration with leading construction platforms

**Features:** macOS Compatibility

**In-app purchases:** none


### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is vSite AR free?

vSite AR is free to download, with no in-app purchases.

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Which has better reviews, vSite AR or Esri Support?

Esri Support is rated higher. vSite AR averages 4.4 out of 5 from 5 ratings, while Esri Support averages 4.5 from 33 ratings.

### Do vSite AR or Esri Support have ads?

Neither vSite AR nor Esri Support shows ads.

### Which is updated more often, vSite AR or Esri Support?

vSite AR ships an update every 11 days, and Esri Support every 2 weeks. Most recently, vSite AR was updated on September 15, 2026 and Esri Support on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*