# Duke Energy vs LaundryPay

The clearest difference is rating: Duke Energy at 4.8 against LaundryPay's 2.4. Duke Energy also leads on ratings volume (186K vs 107) and update cadence (fortnightly vs every 2 months). LaundryPay's advantage is iOS requirement (15.6 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Duke Energy holds the better App Store score, 4.8 against 2.4. That said, the two scores are not equally well evidenced: Duke Energy has 186K ratings behind it against 107, so its average is the more settled of the two. Written reviews point the same way: 25% of Duke Energy's written reviews are positive against 21% of LaundryPay's.

Duke Energy ships an update fortnightly, LaundryPay every 2 months. The most recent releases landed on November 8, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Duke Energy | LaundryPay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (186K ratings)](https://appshunter.io/ios/app/duke-energy/id1325217974/reviews)** | [2.4 (107 ratings)](https://appshunter.io/ios/app/laundrypay/id1357497890/reviews) |
| Number of ratings | **186K** | 107 |
| Positive reviews | **25.1% of reviews** | 21.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 months |
| Monetization | Free | Free |
| Size | 93 MB | 67 MB |
| Requires iOS | 17.0 | **15.6** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Duke Energy](https://appshunter.io/developer/1299896621) | [Laundrylux Inc.](https://appshunter.io/developer/1357497889) |

## What reviewers say

### Duke Energy

[App page](https://appshunter.io/ios/app/duke-energy/id1325217974)

Easily manage your energy accounts, view and pay bills, report outages, and track your energy usage. Get updates on restoration times and access money-saving offers. Contact customer support for assistance.

**Highlights:** Account management, Bill payment and history, Outage reporting and updates, Energy usage tracking, Bill reminders, Money-saving offers, Customer support access

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to navigate
- 🔒 Secure payment process
- 👍 Helpful for tracking usage
- 👍 Great company overall

**What reviewers complain about**

- 🐛 Frequent login issues
- 🐛 Unreliable app functionality
- 🐛 Inaccurate billing information
- 🐛 Glitchy payment processing
- 👎 Poor customer service

**Reported bugs**

- Daily usage graphs not working
- Unable to log in consistently
- Payment information not saving properly
- App redirects to website instead of in-app functionality

**Requested features**

- Add last month/last year usage comparison
- Display dollar amount in addition to kWh
- Improve outage map and notifications
- Implement two-factor authentication
- Allow scheduling of bill payments


### LaundryPay

[App page](https://appshunter.io/ios/app/laundrypay/id1357497890)

Pay for laundry services directly from your smartphone at participating laundromats. Check machine availability and get notified when your cycle is complete, simplifying your laundry routine.

**Highlights:** Smartphone payment for laundry, Check washer/dryer availability, Laundry completion notifications, Hassle-free payment experience

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient alternative to quarters
- 👍 Loyalty points for discounts
- 👍 App notifies when laundry is done
- 👍 Can see machine availability
- 👍 Modernized laundromat experience

**What reviewers complain about**

- 💳 Cannot add credit/debit cards
- 💸 Funds lost on deleted accounts
- ❓ No refunds for remaining balance
- 📶 Requires laundromat WiFi
- 💰 High minimum load amounts

**Reported bugs**

- Pay card not found error
- App glitches when adding time
- Double charges for added time
- Cannot log in after initial use
- App crashes or freezes

**Requested features**

- Allow loading funds with credit/debit cards directly
- Implement refunds for remaining balances
- Remove minimum load amounts
- Allow app usage outside laundromat WiFi
- Improve customer support accessibility


## Frequently asked questions

### Is Duke Energy free?

Duke Energy is free to download, with no in-app purchases.

### Is LaundryPay free?

LaundryPay is free to download, with no in-app purchases.

### Which has better reviews, Duke Energy or LaundryPay?

Duke Energy is rated higher. Duke Energy averages 4.8 out of 5 from 186K ratings, while LaundryPay averages 2.4 from 107 ratings.

### Do Duke Energy or LaundryPay have ads?

Neither Duke Energy nor LaundryPay shows ads.

### Which is updated more often, Duke Energy or LaundryPay?

Duke Energy ships an update fortnightly, and LaundryPay every 2 months. Most recently, Duke Energy was updated on November 8, 2026 and LaundryPay on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*