# Spanntec Service App vs Visual Assistance

The clearest difference is device support: Visual Assistance at 3 against Spanntec Service App's 1. Visual Assistance also leads on iOS requirement (11.0 vs 16.2). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 5 months. The most recent releases landed on September 8, 2026 and June 4, 2026 respectively.

## The numbers

| Metric | Spanntec Service App | Visual Assistance |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[5.0 (2 ratings)](https://appshunter.io/ios/app/visual-assistance/id1568712676/reviews)** |
| Number of ratings | — | **2** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | Every 5 months |
| Monetization | — | Free |
| Size | 9 MB | 43 MB |
| Requires iOS | 16.2 | **11.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [byteways GmbH & Co. KG](https://appshunter.io/developer/1158936475) | [Windmöller & Hölscher](https://appshunter.io/developer/1568712678) |

## What reviewers say

### Spanntec Service App

[App page](https://appshunter.io/ios/app/spanntec-service-app/id1325220195)

**In-app purchases:** none


### Visual Assistance

[App page](https://appshunter.io/ios/app/visual-assistance/id1568712676)

This app connects users with experts for real-time remote support. It allows for live video and audio sharing, photo capture, and interactive markings to aid in troubleshooting. Integrated chat with translation facilitates clear communication and information exchange.

**Highlights:** Live video and audio sharing, Photo capture and sharing, Live markings on images, Chat and voice chat with translation, Document display (technical drawings, etc.), Real-time expert support

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Spanntec Service App free?

Spanntec Service App is free to download, with no in-app purchases.

### Is Visual Assistance free?

Visual Assistance is free to download, with no in-app purchases.

### Do Spanntec Service App or Visual Assistance have ads?

Neither Spanntec Service App nor Visual Assistance shows ads.

### Which is updated more often, Spanntec Service App or Visual Assistance?

Spanntec Service App ships an update every 5 months, and Visual Assistance every 5 months. Most recently, Spanntec Service App was updated on September 8, 2026 and Visual Assistance on June 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*