# HID Reader Manager vs Dynamics 365 Field Service

The clearest difference is rating: HID Reader Manager at 2.6 against Dynamics 365 Field Service's 1.7. HID Reader Manager also leads on iOS requirement (14.0 vs 16.0). Dynamics 365 Field Service's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (224 vs 26). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HID Reader Manager holds the better App Store score, 2.6 against 1.7. That said, the two scores are not equally well evidenced: Dynamics 365 Field Service has 224 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 12% of HID Reader Manager's written reviews are positive against 5% of Dynamics 365 Field Service's.

HID Reader Manager ships an update every 2 months, Dynamics 365 Field Service every 3 weeks. The most recent releases landed on October 16, 2026 and October 11, 2026 respectively.

## The numbers

| Metric | HID Reader Manager | Dynamics 365 Field Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.6 (26 ratings)](https://appshunter.io/ios/app/hid-reader-manager/id1328840981/reviews)** | [1.7 (224 ratings)](https://appshunter.io/ios/app/dynamics-365-field-service/id1485579247/reviews) |
| Number of ratings | 26 | **224** |
| Positive reviews | **11.5% of reviews** | 4.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 258 MB | 148 MB |
| Requires iOS | **14.0** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [HID Global](https://appshunter.io/developer/657306800) | [Microsoft Corporation](https://appshunter.io/developer/298856275) |

## What reviewers say

### HID Reader Manager

[App page](https://appshunter.io/ios/app/hid-reader-manager/id1328840981)

This app simplifies the management of compatible HID readers. It allows administrators to configure settings, update firmware, and export reader status. Users can also upgrade readers to support Bluetooth and OSDP.

**Highlights:** Configure reader settings, Upgrade reader firmware, Inspect and export reader status, Enable Bluetooth support, Enable OSDP support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Dynamics 365 Field Service

[App page](https://appshunter.io/ios/app/dynamics-365-field-service/id1485579247)

Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.

**Highlights:** Robust offline capabilities, Periodic data sync, Customizable on Power Apps platform, Access and interact with data, Designed for field service workers

**In-app purchases:** none

**What reviewers like**

- 🚀 Copilot, AI, remote assistant, access to knowledge articles, step-by-step instructions, GPS, offline capability
- 👍 Looks and feels good, has everything needed to perform as a frontline worker

**What reviewers complain about**

- 🐛 Constant crashes, freezes, and loss of progress
- 🔍 Difficult to navigate, poor UI/UX, not intuitive
- ⏱️ Extremely slow, takes forever to load and sync
- 📶 Doesn't work offline, requires full signal/data
- 🔋 High battery consumption

**Reported bugs**

- Constant login issues and never-ending login loops
- Randomly crashes or resets to home screen
- Syncing and saving errors, lost progress
- Incompatible with certain devices/OSes

**Requested features**

- Offline mode with full functionality
- Streamlined, intuitive UI designed for field work
- Batch/bulk upload and update capabilities
- Improved performance and stability


## Frequently asked questions

### Is HID Reader Manager free?

HID Reader Manager is free to download, with no in-app purchases.

### Is Dynamics 365 Field Service free?

Dynamics 365 Field Service is free to download, with no in-app purchases.

### Which has better reviews, HID Reader Manager or Dynamics 365 Field Service?

HID Reader Manager is rated higher. HID Reader Manager averages 2.6 out of 5 from 26 ratings, while Dynamics 365 Field Service averages 1.7 from 224 ratings.

### Do HID Reader Manager or Dynamics 365 Field Service have ads?

Neither HID Reader Manager nor Dynamics 365 Field Service shows ads.

### Which is updated more often, HID Reader Manager or Dynamics 365 Field Service?

HID Reader Manager ships an update every 2 months, and Dynamics 365 Field Service every 3 weeks. Most recently, HID Reader Manager was updated on October 16, 2026 and Dynamics 365 Field Service on October 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*