# AnswerForce vs Ruby 2.0 Virtual Receptionists

The clearest difference is review sentiment: AnswerForce at 54% against Ruby 2.0 Virtual Receptionists's 27%. AnswerForce also leads on monetization model (free vs freemium). Ruby 2.0 Virtual Receptionists's advantage is rating (4.8 vs 4.6) and iOS requirement (13.0 vs 15.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ruby 2.0 Virtual Receptionists holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 658 and 338 respectively. Written reviews complicate that: 54% of AnswerForce's written reviews are positive against 27% of Ruby 2.0 Virtual Receptionists's, so the app with the better star average is not the one people write more warmly about.

AnswerForce ships an update every 2 weeks, Ruby 2.0 Virtual Receptionists every 3 weeks. The most recent releases landed on October 11, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | AnswerForce | Ruby 2.0 Virtual Receptionists |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (658 ratings)](https://appshunter.io/ios/app/answerforce/id1329496173/reviews) | **[4.8 (338 ratings)](https://appshunter.io/ios/app/ruby-20-virtual-receptionists/id6446366312/reviews)** |
| Number of ratings | **658** | 338 |
| Positive reviews | **53.8% of reviews** | 26.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 weeks |
| Monetization | **Free** | Freemium |
| Size | 308 MB | 69 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Michael Payne](https://appshunter.io/developer/880775919) | [Ruby Virtual Receptionists LLC](https://appshunter.io/developer/1677571723) |

## What reviewers say

### AnswerForce

[App page](https://appshunter.io/ios/app/answerforce/id1329496173)

This app provides 24/7 live receptionist services to ensure instant customer responses and excellent support. Manage your business communications on-the-go, access call data, and respond to customer messages directly from your smartphone.

**Highlights:** 24/7 live receptionist service, Instant customer responses, On-the-go business management, Access call data and messages, View appointment updates, Respond to inbound messages, Forward messages to team

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 📞 Reliable call answering and scheduling
- 📱 User-friendly app interface
- 🎙️ Call recording and playback functionality
- 🔗 Slack integration capability
- ✨ Simple and easy to use

**What reviewers complain about**

- 🐛 App crashes on startup
- 🔔 Notification alerts stop working
- 📸 Images not displaying in messages
- 🔄 No background refresh functionality
- 👥 Inconsistent operator reliability

**Reported bugs**

- App perpetually signs out users
- Notifications stop alerting on iPhone
- Pictures not showing in colleague messages
- App crashes when opened
- Background refresh not working

**Requested features**

- Text messaging capability
- Background refresh for notifications
- Improved app stability and performance


### Ruby 2.0 Virtual Receptionists

[App page](https://appshunter.io/ios/app/ruby-20-virtual-receptionists/id6446366312)

This service provides virtual receptionists for small businesses, handling phone calls and website chats to enhance customer experience. Highly trained professionals use proprietary software to answer questions, transfer calls, take messages, and collect lead information.

**Highlights:** Virtual phone receptionists, Website chat support, Personalized customer experiences, FAQ answering, Call transferring, Message taking, Lead information collection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Polite and professional receptionists
- 👍 Great service overall
- 👍 App is great
- 👍 Well worth the money
- 👍 Top-tier service provided

**What reviewers complain about**

- 🐛 Frustratingly slow app
- 🐛 Unreliable app performance
- 🐛 App feels stuck in time
- 🐛 No meaningful updates
- 🐛 Messages lag

**Reported bugs**

- App is frustratingly slow and unreliable
- App hasn't had meaningful updates in over a year
- Messages lag, call logs take forever to load, push notifications often fail
- iOS and website app are horrific and incoherent
- Duplicated charges for the same call

**Requested features**

- Release a native rebuild of the app
- Fix the technology problems plaguing the platform
- Fix the issue with outgoing texts showing a random local number
- Improve app quality assurance
- Provide notifications for incoming texts


## Frequently asked questions

### Is AnswerForce free?

AnswerForce is free to download, with no in-app purchases.

### Is Ruby 2.0 Virtual Receptionists free?

Ruby 2.0 Virtual Receptionists is free to download, with no in-app purchases.

### Which has better reviews, AnswerForce or Ruby 2.0 Virtual Receptionists?

Ruby 2.0 Virtual Receptionists is rated higher. AnswerForce averages 4.6 out of 5 from 658 ratings, while Ruby 2.0 Virtual Receptionists averages 4.8 from 338 ratings.

### Do AnswerForce or Ruby 2.0 Virtual Receptionists have ads?

Neither AnswerForce nor Ruby 2.0 Virtual Receptionists shows ads.

### Which is updated more often, AnswerForce or Ruby 2.0 Virtual Receptionists?

AnswerForce ships an update every 2 weeks, and Ruby 2.0 Virtual Receptionists every 3 weeks. Most recently, AnswerForce was updated on October 11, 2026 and Ruby 2.0 Virtual Receptionists on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*