# myPhonak vs Hearing Remote

The clearest difference is ratings volume: myPhonak at 121K against Hearing Remote's 4.7K. myPhonak also leads on update cadence (every 2 months vs every 5 months) and chart position (#117 vs unranked). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.4 for myPhonak against 4.4 for Hearing Remote. That said, the two scores are not equally well evidenced: myPhonak has 121K ratings behind it against 4.7K, so its average is the more settled of the two. Written reviews are what separate them: 31% of myPhonak's written reviews are positive against 24% of Hearing Remote's.

myPhonak ships an update every 2 months, Hearing Remote every 5 months. The most recent releases landed on September 27, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | myPhonak | Hearing Remote |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (121K ratings)](https://appshunter.io/ios/app/myphonak/id1332662924/reviews) | [4.4 (4.7K ratings)](https://appshunter.io/ios/app/hearing-remote/id1341500995/reviews) |
| Number of ratings | **121K** | 4.7K |
| Positive reviews | **31.0% of reviews** | 23.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Best chart rank | **#117** | — |
| Size | 200 MB | 223 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone | iPhone |
| Age rating | 17+ | 17+ |
| Developer | [Sonova AG](https://appshunter.io/developer/1256679500) | [Sonova AG](https://appshunter.io/developer/1256679500) |

## What reviewers say

### myPhonak

[App page](https://appshunter.io/ios/app/myphonak/id1332662924)

**Currently charting:** #117 Top Free · Medical (US App Store)

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

**Highlights:** Remote hearing aid control, Personalized sound adjustments, Pre-defined listening programs, Live remote support, Health data tracking (steps, wearing time), Battery level monitoring, Cleaning reminders

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent sound quality
- 👍 Customizable settings
- 🚀 Quick Bluetooth connectivity
- 👍 Helpful customer support

**What reviewers complain about**

- 🐛 Unreliable Bluetooth connection
- 🐛 Settings not saved consistently
- 🐛 Frequent app crashes
- 🔋 Drains phone battery
- 🐛 Pairing issues with multiple devices

**Reported bugs**

- App fails to connect to hearing aids
- Hearing aid settings randomly reset
- Bluetooth streaming quality issues
- Inaccurate battery level indicators

**Requested features**

- Apple Watch app integration
- More granular EQ controls
- Ability to set custom default programs
- Improved battery life reporting


### Hearing Remote

[App page](https://appshunter.io/ios/app/hearing-remote/id1341500995)

This app offers discreet control over hearing aid settings like volume and programs. It provides a virtual guide for daily maintenance, allows remote adjustments from hearing care providers, and tracks listening environments and activity levels. It also includes a feature to locate misplaced devices.

**Highlights:** Volume and program control, Virtual hearing aid guide, Remote adjustments from provider, Lifestyle data tracking, Find my Devices feature

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 💡 Useful for adjusting hearing aids
- 🚀 Reliable connection when it works

**What reviewers complain about**

- 🐛 Frequent disconnections and Bluetooth issues
- 🔋 Battery drain problems
- 🐛 App crashes and freezes
- 🐛 Unreliable volume and program controls

**Reported bugs**

- App not recognizing hearing aids
- Settings not saving properly
- Streaming audio issues
- Compatibility problems with newer iOS versions

**Requested features**

- Independent left/right volume control
- More customization options for hearing aid settings
- Integration with smartwatch
- Improved stability and reliability


## Frequently asked questions

### Is myPhonak free?

myPhonak is free to download, with no in-app purchases.

### Is Hearing Remote free?

Hearing Remote is free to download, with no in-app purchases.

### Which has better reviews, myPhonak or Hearing Remote?

myPhonak and Hearing Remote are both rated 4.4 out of 5 on the App Store, from 121K and 4.7K ratings respectively.

### Do myPhonak or Hearing Remote have ads?

Neither myPhonak nor Hearing Remote shows ads.

### Which is updated more often, myPhonak or Hearing Remote?

myPhonak ships an update every 2 months, and Hearing Remote every 5 months. Most recently, myPhonak was updated on September 27, 2026 and Hearing Remote on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*