# myPhonak vs myRemote App

The clearest difference is rating: myPhonak at 4.4 against myRemote App's 3.7. myPhonak also leads on ratings volume (124K vs 15) and chart position (#75 vs unranked). myRemote App's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

myPhonak holds the better App Store score, 4.4 against 3.7. That said, the two scores are not equally well evidenced: myPhonak has 124K ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 31% of myPhonak's written reviews are positive against 20% of myRemote App's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 30, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | myPhonak | myRemote App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (124K ratings)](https://appshunter.io/ios/app/myphonak/id1332662924/reviews)** | [3.7 (15 ratings)](https://appshunter.io/ios/app/myremote-app/id1481436359/reviews) |
| Number of ratings | **124K** | 15 |
| Positive reviews | **31.0% of reviews** | 20.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Best chart rank | **#75** | — |
| Size | 201 MB | 248 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 17+ | 17+ |
| Developer | [Sonova AG](https://appshunter.io/developer/1256679500) | [Sivantos Pte. Ltd.](https://appshunter.io/developer/998867980) |

## What reviewers say

### myPhonak

[App page](https://appshunter.io/ios/app/myphonak/id1332662924)

**Currently charting:** #75 Top Free · Medical (US App Store)

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

**Highlights:** Remote hearing aid control, Personalized sound adjustments, Pre-defined listening programs, Live remote support, Health data tracking (steps, wearing time), Battery level monitoring, Cleaning reminders

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent sound quality
- 👍 Customizable settings
- 🚀 Quick Bluetooth connectivity
- 👍 Helpful customer support

**What reviewers complain about**

- 🐛 Unreliable Bluetooth connection
- 🐛 Settings not saved consistently
- 🐛 Frequent app crashes
- 🔋 Drains phone battery
- 🐛 Pairing issues with multiple devices

**Reported bugs**

- App fails to connect to hearing aids
- Hearing aid settings randomly reset
- Bluetooth streaming quality issues
- Inaccurate battery level indicators

**Requested features**

- Apple Watch app integration
- More granular EQ controls
- Ability to set custom default programs
- Improved battery life reporting


### myRemote App

[App page](https://appshunter.io/ios/app/myremote-app/id1481436359)

Control and adapt your hearing aids directly from your smartphone. Adjust settings, manage listening programs, and access helpful services to enhance your hearing experience.

**Highlights:** Remote control of hearing aids, Adjust listening programs, Tinnitus signal, Volume control, Sound balance adjustment, Battery status display, Device usage statistics

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Good volume controls
- 🚀 Responsive app
- 🚀 Excellent app
- 👍 Hearing improvement

**What reviewers complain about**

- 🐛 Bluetooth connectivity issues
- 🐛 Unreliable app
- 🐛 Volume controls not working
- 🐛 Settings not saved
- 🐛 Frequent disconnections

**Reported bugs**

- App not recognizing hearing aid brands
- Bluetooth pairing issues
- App losing connection with hearing aids
- Volume controls not working as expected
- App not remembering settings

**Requested features**

- Individual volume adjustment for each hearing aid
- Equalizer settings
- Dedicated app for hearing aids
- Ability to save custom settings
- More control over hearing aid features


## Frequently asked questions

### Is myPhonak free?

myPhonak is free to download, with no in-app purchases.

### Is myRemote App free?

myRemote App is free to download, with no in-app purchases.

### Which has better reviews, myPhonak or myRemote App?

myPhonak is rated higher. myPhonak averages 4.4 out of 5 from 124K ratings, while myRemote App averages 3.7 from 15 ratings.

### Do myPhonak or myRemote App have ads?

Neither myPhonak nor myRemote App shows ads.

### Which is updated more often, myPhonak or myRemote App?

myPhonak ships an update every 2 months, and myRemote App every 2 months. Most recently, myPhonak was updated on October 30, 2026 and myRemote App on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*